Comcast internet keeps going out?

Dizzyx

Reputable
Oct 1, 2014
3
0
4,510
My internet keeps flaking and going out every few minutes. I've had 3 modem's now this is my 3rd one they had to change. I can still use the phone but all my pc's loose connection to the internet. It was fine when i get the new modem but today at 7 its gone out almost more than 30 times in the past 5 or so hour's.
I got one of those nasty comcast xfinity hotspot modems with internet and phone and Our internet keeps blanking out. I even reset the modem, disconnected for 5 minutes and plugged it back in and its still acting like crap.
 

bananacue

Reputable
Apr 29, 2014
162
0
4,710
I have the same issues too. What I did, returned the comcast infinity cable modem and and get just a stand alone modem. Then, buy a separate Wifi router... then hook-up this device to your modem. Hope this will help your issues!
 
Their signal to you may be weak. Perhaps bushy-tailed rats (squirrels) have chewed the outside cable, or any splitters in use might be cheap and/or corroding. They ought to be able to measure signal issues inside your house, but you may be able to spot splitter problems. You can find designs for snares online; I understand squirrel tastes like chicken.
 

Dizzyx

Reputable
Oct 1, 2014
3
0
4,510
Im on hardwired connection and so is my Wii U an they both seem to loose connection, an its just ridiculous. I can't make any leeway. I mean my old modem didnt have any problems like this one but this one. seems to be made of garbage scrap parts and, I've called comcast to fix the modem multiple times an they replaced it 3 times now. I would by my own standalone modem but we are on a phone service too so it pretty much we can't get a standalone unless we dropped the phone an went with something else.