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Laptop not booting

Tags:
  • Laptops
  • Power
  • Samsung
Last response: in Toms Network
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October 2, 2014 9:33:16 AM

My Samsung UK Series 3 305E7AI is not booting after I sent the power jack for replacement after damage. It gets stuck just before the windows logo appears.

More about : laptop booting

a b D Laptop
October 2, 2014 10:08:13 AM

If you have nothing you can live without on the laptop, which you shouldn't as you should have wiped it before sending it off for repair, try doing a full factory restore.

http://www.samsung.com/us/support/howtoguide/N0000136/4...

If that doesn't work, hdd or motherboard could be faulty, so send it back for them to repair.
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