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Laptop Audio Hardware Problem

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  • Laptops
  • Hardware Problem
Last response: in Laptop Tech Support
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October 2, 2014 12:56:52 PM

Problem description: About two weeks ago my Asus notebook computer froze while playing a song. The sound lagged until the battery eventually died because the power button was even unresponsive.
Switching on again, the device sound was dead, all else normal. Media players give an error message and fail to open, or start playing a song. YouTube video plays without audio. When doing the speaker test, an error message also appears. Earphones the same.
The IT technitian dit all the checks and said the problem must be hardware related. Media players not operating normally makes me think the problem could be software related. Any suggestions?

More about : laptop audio hardware problem

October 2, 2014 3:01:12 PM

Try disable/uninstalling your soundcard in device manager, and reenable/let it reinstall. Or manually do it on your soundcard's producer's site.
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