After the windows 8.1 "update," the wife's pavilion p7-1446s started acting funny, not waking from sleep mode, office lock-ups. Event logs indicated no software/hardware driver problems, SMART and mem tests all ok.
Went to HP, selected detect my device, installed THEIR detection software, and poof a list of up dates for this specific computer. All of drivers they list are out of date, but there is a BIOS update released in early July. So I download and install, which several forums recommended after the 8.1 update.
No errors, crashes hangups during the BIOS update. System prompts restart and if I am lucky it will show the HP logo.
HP support say this "this update wasn't for your machine, it's out of warranty and will be $199.99 + shipping both ways to fix." So what is the correct BIOS? I can set the recovery jumper and restore the BIOS if I know which one is the right one.
Went to HP, selected detect my device, installed THEIR detection software, and poof a list of up dates for this specific computer. All of drivers they list are out of date, but there is a BIOS update released in early July. So I download and install, which several forums recommended after the 8.1 update.
No errors, crashes hangups during the BIOS update. System prompts restart and if I am lucky it will show the HP logo.
HP support say this "this update wasn't for your machine, it's out of warranty and will be $199.99 + shipping both ways to fix." So what is the correct BIOS? I can set the recovery jumper and restore the BIOS if I know which one is the right one.