Hi guys, hoping for a miracle here.
I just got my new gtx 980 today, was hoping to enjoy a night of gaming.
System has been together and stable for years, never had an issue like this before.
I first went in to uninstall the old video drivers before installing the new card. New card and old card (560ti) are both nVidia, but I figured that I'd do this anyway. Uninstalled them through Add/Remove programs, worked fine, screen resolution went all wonky, and it said to reset to finish uninstalling. When I did, it hung for a long time (about a minute, way longer than usual with my SSD) on the motherboard splash screen. I thought this was strange, but then it went to the windows login screen and it was fine. At the desktop, there was a notice about installing new VGA drivers from the system tray. I clicked on it, and it was showing the driver installation like it usually does, but it just kept trying to install, never finishing.
I got tired of waiting. I powered down, removed my old gpu, installed the new one (which is awesome btw), and hooked it all back up. I also installed a new 120mm fan while I was in there. When I booted it up, it hung on the splash screen again, but then went to windows just fine. I installed the new gpu drivers, rebooted, it hung on the screen again, but still got into windows.
I played shadows of mordor for an hour or two, everything was great. The new fan was a little loud, so i pulled everything back apart and installed the little fan controller that came with the fan (rosewill 120mm led fan for what it's worth) so that I could turn it down from full speed. This went in fine, hooks up to the fan, the mobo fan header, and a molex pin from the psu.
I plugged all the cables back into the back again, turned it back on, and then my problems really began. I would get to the mobo splash screen (white Gigabyte screen, says to hit DEL, F12, F9, or END), and it never went any further. After a couple of minutes, the screen goes black. Power light stays on on my monitor, all the case fans and cpu fans are running. I can reset it, and the same thing happens every time.
My keyboard is unresponsive at the splash screen. I tried a different keyboard than my K70, which can have issues with BIOS. I used my old simple usb keyboard, plugged into USB3 and USB2 ports, it doesn't work either. The keyboard is lit up, it's obviously powered on, but no response from the mobo.
I tried to boot using the backup BIOS by flipping the switch while it was off. Same problem. I watched the LED error code readout on the motherboard as it booted. It goes through a series of codes quickly, then hangs on b2, which my manual says is "Legacy Option ROM initialization." After the screen goes black, the code is A9, which is listed as "BIOS setup is started." One time, while booting from the backup BIOS, the code came up as AE and I had a blinking cursor line on the screen, but it never went anywhere after almost 15 minutes. I rebooted again, and every time since I get code A9 at the black screen after the splash regardless of what BIOS it is set on.
I tried to do a CMOS reset, never done one before, not even too sure about what it is. I unplugged the power cable from the psu after turning the switch off, and held down the CMOS reset switch for 30 seconds. Hooked everything back up, and nothing changed. Hangs on splash screen, goes black but the monitor stays on, totally unresponsive to any keyboard. I tried another CMOS reset by removing the battery for 30 seconds (which I had to pull my gpu out to reach), and still nothing changed.
I'm stuck as to what to do here guys.
I can't seem to do anything to even access the BIOS or mobo at all. I can't flash the BIOS because I can't even hit END at splash for the QFlash thing. I can't imagine it is the new gpu because it was working just fine for that hour, and also the issues with hanging at the splash screen seemed to start before I installed it, after I uninstalled the nvidia drivers. After I installed the fan controller is when it went from hanging at the splash and then going to windows to hanging at the splash and going to the black screen. The keyboard was unresponsive on the splash screen under both situations, although I was only using my K70 before the black screen came.
Is there any way to try and fix this? I'm at a loss and I don't really know much about BIOS and motherboard troubleshooting in general. I set up the BIOS when I put the rig together, and never touched it again.
Here are the parts I'm working with:
Gigabyte GZ77X-UD5H motherboard
Coolermaster UCP-700W psu
MSI 560ti / MSI GTX980 Gaming
G.Skill DDR3-1600 RAM
i5-3570k
1 HDD for storage, 1 SSD with windows
I'm giving up hope to save my computer and my files. If I have to reinstall windows or something I gladly would to get my PC back, but I can't even access the BIOS in order to do that. I don't know of any way to reinstall or fix the BIOS on the motherboard if I can't even input any commands to it.
Please help Tom's Hardware, you're my only hope.
I just got my new gtx 980 today, was hoping to enjoy a night of gaming.
System has been together and stable for years, never had an issue like this before.
I first went in to uninstall the old video drivers before installing the new card. New card and old card (560ti) are both nVidia, but I figured that I'd do this anyway. Uninstalled them through Add/Remove programs, worked fine, screen resolution went all wonky, and it said to reset to finish uninstalling. When I did, it hung for a long time (about a minute, way longer than usual with my SSD) on the motherboard splash screen. I thought this was strange, but then it went to the windows login screen and it was fine. At the desktop, there was a notice about installing new VGA drivers from the system tray. I clicked on it, and it was showing the driver installation like it usually does, but it just kept trying to install, never finishing.
I got tired of waiting. I powered down, removed my old gpu, installed the new one (which is awesome btw), and hooked it all back up. I also installed a new 120mm fan while I was in there. When I booted it up, it hung on the splash screen again, but then went to windows just fine. I installed the new gpu drivers, rebooted, it hung on the screen again, but still got into windows.
I played shadows of mordor for an hour or two, everything was great. The new fan was a little loud, so i pulled everything back apart and installed the little fan controller that came with the fan (rosewill 120mm led fan for what it's worth) so that I could turn it down from full speed. This went in fine, hooks up to the fan, the mobo fan header, and a molex pin from the psu.
I plugged all the cables back into the back again, turned it back on, and then my problems really began. I would get to the mobo splash screen (white Gigabyte screen, says to hit DEL, F12, F9, or END), and it never went any further. After a couple of minutes, the screen goes black. Power light stays on on my monitor, all the case fans and cpu fans are running. I can reset it, and the same thing happens every time.
My keyboard is unresponsive at the splash screen. I tried a different keyboard than my K70, which can have issues with BIOS. I used my old simple usb keyboard, plugged into USB3 and USB2 ports, it doesn't work either. The keyboard is lit up, it's obviously powered on, but no response from the mobo.
I tried to boot using the backup BIOS by flipping the switch while it was off. Same problem. I watched the LED error code readout on the motherboard as it booted. It goes through a series of codes quickly, then hangs on b2, which my manual says is "Legacy Option ROM initialization." After the screen goes black, the code is A9, which is listed as "BIOS setup is started." One time, while booting from the backup BIOS, the code came up as AE and I had a blinking cursor line on the screen, but it never went anywhere after almost 15 minutes. I rebooted again, and every time since I get code A9 at the black screen after the splash regardless of what BIOS it is set on.
I tried to do a CMOS reset, never done one before, not even too sure about what it is. I unplugged the power cable from the psu after turning the switch off, and held down the CMOS reset switch for 30 seconds. Hooked everything back up, and nothing changed. Hangs on splash screen, goes black but the monitor stays on, totally unresponsive to any keyboard. I tried another CMOS reset by removing the battery for 30 seconds (which I had to pull my gpu out to reach), and still nothing changed.
I'm stuck as to what to do here guys.
I can't seem to do anything to even access the BIOS or mobo at all. I can't flash the BIOS because I can't even hit END at splash for the QFlash thing. I can't imagine it is the new gpu because it was working just fine for that hour, and also the issues with hanging at the splash screen seemed to start before I installed it, after I uninstalled the nvidia drivers. After I installed the fan controller is when it went from hanging at the splash and then going to windows to hanging at the splash and going to the black screen. The keyboard was unresponsive on the splash screen under both situations, although I was only using my K70 before the black screen came.
Is there any way to try and fix this? I'm at a loss and I don't really know much about BIOS and motherboard troubleshooting in general. I set up the BIOS when I put the rig together, and never touched it again.
Here are the parts I'm working with:
Gigabyte GZ77X-UD5H motherboard
Coolermaster UCP-700W psu
MSI 560ti / MSI GTX980 Gaming
G.Skill DDR3-1600 RAM
i5-3570k
1 HDD for storage, 1 SSD with windows
I'm giving up hope to save my computer and my files. If I have to reinstall windows or something I gladly would to get my PC back, but I can't even access the BIOS in order to do that. I don't know of any way to reinstall or fix the BIOS on the motherboard if I can't even input any commands to it.
Please help Tom's Hardware, you're my only hope.
Facebook
Twitter
Instagram