Internet won't work on my phone when I change the obtaining of IP address from automatic to manual

lukaking032

Honorable
Dec 28, 2012
77
0
10,630
Hello, I recently got cable internet and I bought a router from a store. When I installed everything the Internet wouldn't work on my pc, but it would on my phone. Then I looked into the FAQ and saw that the solution for this is to go to Network Connections in Control Panel and put a specific IP address which was given to me. Now, when I've done that, the internet won't work on my phone, it just won't connect, but it does on my PC. People from the cable internet company won't help me because router is not theirs, and the people from the store don't know what might be the problem
 
Solution
Are you trying to use the same IP address on both the computer and the phone? That's never going to work; each needs a unique address.