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Kernel-Power Event ID: 41 Task Category: (63): random restarts

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  • Systems
  • Power
  • Event Id
Last response: in Systems
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October 4, 2014 7:16:54 AM

hi there gents, i need help!
i've built a new PC a few months ago and i've been getting these completely random restarts: basically i'm using my PC for whatever (playing games, watching videos, browsing the web etc) and sometimes i'm getting these weird crashes where my PC freezes and restarts itself. no BSOD, no warning, no nothing. i've checked the event log and got this:

level: critical. source: Kernel-Power. event ID: 41. task category: (63)

GENERAL:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

what does this means? that my PSU is malfunctioning? GPU? RAM?
every component is new and not OC'd so i don't really know what to do:

MOBO: gygabite GA-880GM-D2H
CPU: FX-8350
GPU: R9-290
PSU: Seasonic S12G 750w 80 plus GOLD
RAM: 8GB Team Elite (one stick)
OS: Windows 8.1 64 Bit Pro (Genuine and licensed)

More about : kernel power event task category random restarts

October 6, 2014 9:09:33 PM

I have the same problem. Build my PC as of late April. Been on this case for 2 weeks now. Did clean windows install, reseated everything and going to finally check my psu before taking it to best buy for diagnosis. Its just hard for me to believe that there would be anything wrong with hardware but I could be wrong. One thing I do know is that its voltage related. Don't have any heat issues and the pc works like a charm just shuts off at a completely random a** time. Sometimes a minute after login at idle, while browsing and while gaming (although rarely when gaming which is weird) other times i would let it run for the weekend and do all of that and no issues. Then I would turn it off come back 2 to 3 days later turn it on and it would shut off at idle after a minute. Its just Fu**king a**.... Anyways I will let you know how the diagnosis goes and perhaps you can relate to it and in the mean time if anybody had this issue pleeeeaase let us know what in the sh*t this is and if it could be a OS manufacturing BS or something like that...
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October 6, 2014 9:15:23 PM

That can mean a faulty PSU yup
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October 6, 2014 9:53:21 PM

What code did you get if you could check in event viewer
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October 6, 2014 10:01:19 PM

I use to get blue screens and that IRQL which is related to drivers but after doing a clean install it seems like it went away and for the last few shut down I had no blue screens or anything just a kernel power 41 and parameter codes all zeros.
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October 13, 2014 3:31:16 PM

Well my diagnosis went fine and they said that it didn't have hardware or software related problems and it didn't turn off on them but they only tested it for one day. But just recently found out that my psu makes these high pitched screeching sounds even when playing a simple game such as chess titans and will usually now turn off my pc whenever I play anything. Although it did this before ( with the noise ) it wasn't nearly this bad and I used to think that it was my graphics card giving coil whine but it was in fact the psu and this doesn't sound like coil whine to me but my psu finally meeting its end. I just ordered a new higher end psu from corsair and will check/test it because its the best way to do so rather then using a multimeter because even though it might say that it past it doesn't necessarily mean that it did. If it is the psu i will rma the old one and get my money back from best buy! I thing kernel power event 41 will always be psu issues when you have a newly build system especially if you really took care in assembling it and there isn't any signs of bad capacitors, heat problems and your pc runs like a charm with no software issues like with drivers and such. I mean it could be ram issues too. But i think this is almost always the case with overclocking and i haven't yet come across anybody in the forums that had bad ram due to power related issues such as random shut downs with this Kernel Power Event 41 ( especially if your codes are all zeros in event viewer ). Anyways i hope im of any help and you can resolve your case soon........Regards :)  I also doubt its your gpu if its not overheating and the fans spin properly because i used to think it was my graphics card too but now i thing my psu just can't handle the load.
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October 13, 2014 4:07:27 PM

my PSU is brand new and kind of an overkill for my system. also, yesterday i found out my cpu is not compatible with my MOBO, so that sucks.
i'm gonna blame it on that until i get a new one. we'll see if that's really it.
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October 13, 2014 5:36:46 PM

Wow. Yeah. You are right about the incompatibility! Hopefully it should be all good once you get correct cpu. I just wonder how you managed to get it working with the wrong cpu?? If you already didn't know make sure to use pcpartpicker.com or some other websites for compatibility
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October 13, 2014 5:46:31 PM

Paul NZ said:
That can mean a faulty PSU yup
I sincerely hope so and it has to be!

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October 13, 2014 5:54:23 PM

Yeah you have a gold seasonic psu which is great! Sry I overlooked that........I have the cheapest corsair CX750m bronze rated and really should have gone to a HX750 gold rated which is just under the top of the line AX Platinum rated series. Since all my components are high end it makes only sense to get an high end psu as well I guess.
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October 13, 2014 6:02:00 PM

I just made a thread about this as well. I have been getting the reboots about once a week. Have not been able to figure it out. I have read many "fixes" but nothing has worked so far.

The latest "fix" i read was from another forum where a guy said his audio drivers where to blame. He said it showed he had three so he disabled two of them and his issue went away. I checked my device manager and i also showed three so i disabled the ones for the GPU and kept the other one which i always use. Not sure if it will work, have to wait a few days and see.

Don't think it is my PSU in my case as i removed the one it had and installed another one and it did same thing. Strange thing is that for about three weeks it had stopped doing it and than it started again all of a sudden.
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October 13, 2014 6:19:12 PM

Can you give us the thread name for our info please. My pc used to run just fine for 2 months then it would do that just about once a week but now its gotten just worse and worse. It seemed to also start right after I installed a newer nvidia driver which I can' remember if i did a clean install on ( I probably did ) but especially after the 3rd install of the latest driver which I did do a clean install. I used to get BSOD's just prior to doing a clean install of windows 7 but now there's no blue screen no nothing just an instant turn off then would turn on again automatically. Also tried disabling Realtek Audio and only using Nvidia one but didn't fix it.
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October 17, 2014 9:42:10 PM

Deleted: Never mind
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!