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how can I route cable modem to my hard wired phones so that they work

Tags:
  • Phones
  • Modem
  • Cable
  • Internet
Last response: in General Connectivity
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October 4, 2014 9:06:17 AM

Hard wired telephones over cable internet: My cable guy couldn't hook up my hard wired telephones to my new cable phone service due to my old phone service was still active. He said when he came back to finish the job that he'd run a cable from the cable modem to the existing telephone jack, install something else that I don't recall what, and then all my existing hard wired telephones would work over the cable telephone service

More about : route cable modem hard wired phones work

October 6, 2014 3:45:55 PM

My first response didn't work. Cable guy said something about putting a dual something or other on the existing hard wired telephone jack. I already have the dual outlet plug on it. The old telephone service is inactive but I still have a dial tone on the line. If I try to dial on the line I get a message that only 911 calls can be made. I wonder if the dial tone has something to do with it the line from the cable modem not working with the telephone. My old provider said the dial tone would go away at some point in time.
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October 6, 2014 6:23:35 PM

this means you still hook to your old phone provider and not the cable one for the phone they did not made the transfer call the cable service and ask them to solve it .
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October 7, 2014 2:08:23 PM

Well, I got a new phone number for the cable service and had the old provider terminate my service so no number had to be transferred, was just cutting off the old service. Cable guy is due in tomorrow so I'll let you know how that goes. Hopefully they show up this time.
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October 7, 2014 6:23:58 PM

then you will have full service , i know because i am on cable also for all .
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October 8, 2014 12:42:16 PM

Alright Cable guy showed and had to disconnect something in the NID (the phone box outside if I have NID wrong). It took him a bit to figure out but all phones in the house now work on my new subscriber ID over the hard wired phone line in the house. It is unbelievable how many people I spoke to about what was going on that just didn't get it.
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October 8, 2014 7:22:50 PM

where i leave they switch it directly but at least you have everything working .
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