BSOD while using net

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lolred

Honorable
Dec 23, 2013
10
0
10,510
i have recently formatted my pc to a clean win 7 sp1 disk after downloading and installing all driver for my hardware it was working perfectly except it gives bsod sometimes while surfing i believed it was my LAN driver fault so i uninstalled and installed a fresh downloaded copy obtained from Intel sites still every now and then i get IRQL_NOT_LESS_OR_EQUAL it happens mostly when i am downloading or surfing the net.
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Dump File : 100514-22386-01.dmp
Crash Time : 10/5/2014 7:43:50 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x304f41b7
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82e46884
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+415cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : ntkrnlpa.exe+39884
Stack Address 2 : wsnf.sys+6488
Stack Address 3 : wsnf.sys+6332
Computer Name :
Full Path : C:\Windows\Minidump\100514-22386-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 140,304
Dump File Time : 10/5/2014 7:44:53 PM
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==================================================
Dump File : 100514-20545-01.dmp
Crash Time : 10/5/2014 7:26:28 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x44d7792e
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82ec4e21
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+415cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : ntkrnlpa.exe+6fe21
Stack Address 2 : NETIO.SYS+1c147
Stack Address 3 : NETIO.SYS+16277
Computer Name :
Full Path : C:\Windows\Minidump\100514-20545-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,528
Dump File Time : 10/5/2014 7:29:57 PM
==================================================

==================================================
Dump File : 100514-27892-01.dmp
Crash Time : 10/5/2014 6:42:48 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xde373f92
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82e517f3
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+415cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : ntkrnlpa.exe+397f3
Stack Address 2 : afd.sys+37ab2
Stack Address 3 : tdx.sys+7c69
Computer Name :
Full Path : C:\Windows\Minidump\100514-27892-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,528
Dump File Time : 10/5/2014 6:43:45 PM
==================================================

==================================================
Dump File : 100514-24414-01.dmp
Crash Time : 10/5/2014 6:36:59 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xd731cf51
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82e3f7f3
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+186c
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : ntkrnlpa.exe+397f3
Stack Address 2 : afd.sys+37ab2
Stack Address 3 : tdx.sys+7c69
Computer Name :
Full Path : C:\Windows\Minidump\100514-24414-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,528
Dump File Time : 10/5/2014 6:38:00 PM
==================================================

==================================================
Dump File : 100514-20638-01.dmp
Crash Time : 10/5/2014 2:50:54 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x3b0aa513
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82e787f3
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+186c
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : ntkrnlpa.exe+397f3
Stack Address 2 : afd.sys+37ab2
Stack Address 3 : tdx.sys+7c69
Computer Name :
Full Path : C:\Windows\Minidump\100514-20638-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,528
Dump File Time : 10/5/2014 2:51:57 PM
==================================================

==================================================
Dump File : 100314-23618-01.dmp
Crash Time : 10/3/2014 12:17:18 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x026128b5
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82e747f3
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+186c
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : ntkrnlpa.exe+397f3
Stack Address 2 : afd.sys+37ab2
Stack Address 3 : tdx.sys+7c69
Computer Name :
Full Path : C:\Windows\Minidump\100314-23618-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,528
Dump File Time : 10/3/2014 12:18:21 AM
==================================================

==================================================
Dump File : 100214-26582-01.dmp
Crash Time : 10/2/2014 11:52:33 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x14728dd9
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82e3b7f3
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+186c
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : ntkrnlpa.exe+397f3
Stack Address 2 : afd.sys+37ab2
Stack Address 3 : tdx.sys+7c69
Computer Name :
Full Path : C:\Windows\Minidump\100214-26582-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,528
Dump File Time : 10/2/2014 11:53:30 PM
==================================================

==================================================
Dump File : 100214-25646-01.dmp
Crash Time : 10/2/2014 5:13:12 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0xa1c7fafe
Parameter 3 : 0xa1c7fa38
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100214-25646-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 144,432
Dump File Time : 10/2/2014 5:14:22 PM
==================================================

mini dump files
 
Solution
J
- uninstall the driver aikicjpb.SYS
(drivers that rename themselves with each boot are bad news)
- uninstall quickheal software
- provide windows updates to the service pack and make sure they are installed.

run cmd.exe as a admin
then run the command
sfc.exe /scannow
and confirm the scan completes and detect no corruption it does not fix.
- run a malwarebytes scan and a rootkit scan

if you are using a pirate version of windows you might find a real version does not have rootkits/malware installed.
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I looked at one of your bugchecks, you have a driver installed
\SystemRoot\System32\Drivers\aikicjpb.SYS Tue Sep 10 06:55:58 2013
this driver has a random name aikicjpb.SYS and can not be found on google. I would...
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
- uninstall the driver aikicjpb.SYS
(drivers that rename themselves with each boot are bad news)
- uninstall quickheal software
- provide windows updates to the service pack and make sure they are installed.

run cmd.exe as a admin
then run the command
sfc.exe /scannow
and confirm the scan completes and detect no corruption it does not fix.
- run a malwarebytes scan and a rootkit scan

if you are using a pirate version of windows you might find a real version does not have rootkits/malware installed.
-------------
I looked at one of your bugchecks, you have a driver installed
\SystemRoot\System32\Drivers\aikicjpb.SYS Tue Sep 10 06:55:58 2013
this driver has a random name aikicjpb.SYS and can not be found on google. I would suspect it is malware unless you know what it is for.



first one was wsnf.sys


Network Filter Service (associated with Quick Heal Antivirus/Internet Security)
I would remove that antivirus scanner

All of the bugcheck except the last one are clearly network related, I would uninstall quick heal antivirus software.
I will take a quick look at the actual memory dump in a second.
 
Upvote 0 Downvote
Solution
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