RIP Windows 8.1, SSD Perhaps Dying; Help needed

belph

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Oct 5, 2014
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4,510
Okay, so I've got quite a problem. The best way to describe it, IMO, is by describing its progression.

(Note: I've been using this computer with Windows 8.1 for months with no issues)

It all started when I was using Adobe Illustrator. I clicked over to Spotify, and noticed my cursor was a horizontal double arrow and Spotify was unresponsive. Figuring the program had crashed, I tried clicking back over to Illustrator. No response from Illustrator either. Naturally, i pressed Ctrl+Alt+Del, but that did nothing either. In short, nothing was working. "Something must have crashed Windows or something...let's do a hard reboot," I naively said.

After doing so, Windows 8.1 greeted me with the usual loading screen and, afterwards....nothing. Just a black screen. No cursor or anything. Thus began my misery.

"Well, let's try again," I figured. Upon re-rebooting, I was greeted by Windows 8's Automatic Repair utility. After running the repair, it of course told me that the repair failed. I then decided to try and reboot into Safe Mode. Upon doing so, I was greeted by the exact same black screen.

I figured I would try to run a repair from the Windows 8.1 install disk. I then remembered that I no longer had a CD drive. One trip to Microcenter and $13 later, I installed a new drive and booted up from the disk. It. Loaded. So. Slowly. Seriously; it took around 10min after clicking "Repair your computer" for the menu to show up. I tested the CD in my laptop, and it loaded plenty fast. I tested another boot disk on the desktop, and it also loaded plenty fast.

That aside, one repair utility told me that I had no Windows Installed, and another told me that the drive was locked. I attempted the fix for that, but I found that the disk utility thinks that the drive is empty.

"Screw it, I'll do a fresh install," I said. I restarted the Windows disk, hit the install button, waited 10 minutes for THAT to load, and was eventually greeted by errors when trying to format my SSD. No luck.

It was time to bust out the heavy weapons.

I booted up Hiren's Boot CD and, now beginning to suspect an issue with the SSD, downloaded the Corsair SSD Diagnostic Toolkit, and, as luck would have it, no dice. Mini XP wouldn't recognize the SSD, so the toolkit didn't work.

Still suspecting drive failure, I decided to try and do a format using Ultimate Boot CD's tools. While booted with that, I ran some diagnostics, and, unsurprisingly, everything passed with flying colors. To make matters more interesting, one tool let me explore my drives, and all of my files are still there on my SSD.


Thus, I'm really at a loss. What's wrong with the computer? If it's the SSD, how can I verify that? I don't want to replace it and find it was something else.

Any and all help would be appreciated. Thanks for reading.

For reference, my specs:
Mobo: ASUS Maximus IV Extreme-Z
GPU: ASUS AMD Radeon 7970 DirectCU II
CPU: Core i7 (Sands Bridge, IIRC)
RAM: 8GB G.Skill
OS: Windows 8.1 64-Bit (yes, it's genuine)
 
Solution
With secure boot enabled, there are issues with reinstalling the OS - make sure to disable it in the BIOS prior to attempting the repair/install. Windows will re-enable it.
The first thing I would check is the BIOS to make sure that all the settings are correct (secure boot enabled, AHCI for the SSD, etc...) I have seen a few flaky things happen there....it sounds like there are communication issues with the SSD.

If you boot from the install DVD/USB flash drive ISO, can you manually see the partitions prior to install?
 
Failing RAM or component on your mobo can also cause this kind of headache. To verify it isn't your SSD, use it on another PC.

To test your RAM run with only 1 stick in and switch if the problem is still there.

Also try undoing any overclocks and resetting BIOS to defaults.
 

belph

Reputable
Oct 5, 2014
2
0
4,510
@ronintexas Yes, the partitions are there, but I get errors from Windows when trying to format

@huilun02 If this was the case, wouldn't the RAM fail Memtesting? If I recall correctly (I'm out at the moment) they passed the memory checks.