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r9 270x freezes pc at around 50 degrees c

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  • Celsius
  • Graphics Cards
  • AMD
  • Components
  • Graphics
Last response: in Components
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October 5, 2014 5:07:22 PM

r9 270x freezing pc at around low 50 degrees celsius.
It is a msi r9 270x oc edition, which I have had since may of last year. I have used prime 95 on cpu for stress test for 10 mins 100 load on 8 cores and everything was fine. I used Kombuster benchmark it stressed the gpu to around 98% all the way until it inclines to low 50's it causes the pc to freeze but the pc keeps running and so does the peripherals. I get around 20's to 30's when gaming on my fx 8320 and my psu is good quality with enough power. I also have 6 fans not including the cpu. I have tested the ram and it comes out with 0 errors, i also reseated the cpu, gpu, and ram to make sure and re installed the newest drivers making sure to uninstall old ones.

Specs: AMD FX-8320 3.5GHz 8-Core Processor
Cooler Master Hyper 212 EVO
ASRock 970 Pro3 R2.0 ATX AM3+ Motherboard
Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory
Western Digital Caviar Blue 1TB
MSI Radeon R9 270X 2GB TWIN FROZR Video Card OC
Corsair 200R
Rosewill Hive 650W 80+ Bronze Certified Semi-Modular ATX Power Supply
Windows 8.1 64

More about : 270x freezes degrees

a b U Graphics card
a b À AMD
October 5, 2014 5:13:12 PM

Have u overclocked it , Please provide more details like PC specs and temps.

We're not magicians here who can read through your thoughts , we need details to fix the issue :) 
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October 5, 2014 5:39:31 PM

TopLuca said:
Have u overclocked it , Please provide more details like PC specs and temps.

We're not magicians here who can read through your thoughts , we need details to fix the issue :) 


No i have not overclocked it, it is a msi r9 270x oc edition, which I have had since may of last year. I have used prime 95 on cpu for stress test for 10 mins 100 load on 8 cores and everything was fine. I used Kombuster benchmark it stressed the gpu to around 98% all the way until it inclines to low 50's it causes the pc to freeze but the pc keeps running and so does the peripherals. I get around 20's to 30's when gaming on my fx 8320 and my psu is good quality with enough power. I also have 6 fans not including the cpu. I have tested the ram and it comes out with 0 errors, i also reseated the cpu, gpu, and ram to make sure and re installed the newest drivers making sure to uninstall old ones.

Specs: AMD FX-8320 3.5GHz 8-Core Processor
Cooler Master Hyper 212 EVO
ASRock 970 Pro3 R2.0 ATX AM3+ Motherboard
Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory
Western Digital Caviar Blue 1TB
MSI Radeon R9 270X 2GB TWIN FROZR Video Card OC
Corsair 200R
Rosewill Hive 650W 80+ Bronze Certified Semi-Modular ATX Power Supply
Windows 8.1 64
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a b U Graphics card
a b À AMD
October 5, 2014 5:57:36 PM

GPU could be defective. It's also possible you're getting a bad reading, maybe the temps are really higher than this. Did you try with different software to monitor the temps? But if it's a bad sensor inside the card, you'll always get a bad reading anyway.

Is the Bios up to date ?

Try running the fans at 100% and see what happens .
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October 5, 2014 6:15:53 PM

TopLuca said:
GPU could be defective. It's also possible you're getting a bad reading, maybe the temps are really higher than this. Did you try with different software to monitor the temps? But if it's a bad sensor inside the card, you'll always get a bad reading anyway.

Is the Bios up to date ?

Try running the fans at 100% and see what happens .

i have used msi kombuster to check the temps while the stress test is going and i also used hwmonitor. They both basically just state how at about 51-53 the pc just freezes completely. Could it be that I put a fan filter on and intake recently that blows air into one of the gpu fans? The bios is not up to date however, the bios download description for the ones after i bought and installed the mobo only show to have am3 improvements which im not sure will help. Heres the link to the description: http://www.asrock.com/MB/AMD/970%20Pro3%20R2.0/index.as... i built my pc in may of last year. I also did run the fans at 100% through msi afterburner and it functioned fine, nothing wrong with fans except it being louder.
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a b U Graphics card
a b À AMD
October 5, 2014 6:19:26 PM

Try and downloading the latest bios update , it might fix the issue however unlikely.

Also try removing the fan filter as it might be doing more harm than sane , try running the fans at 100%.

Self Belief : Card's faulty but I'll have to make sure first.
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October 5, 2014 6:26:12 PM

TopLuca said:
Try and downloading the latest bios update , it might fix the issue however unlikely.

Also try removing the fan filter as it might be doing more harm than sane , try running the fans at 100%.

Self Belief : Card's faulty but I'll have to make sure first.


I edited my last post to answer your question about turning the fans to 100% but anyways it worked perfectly fine when i did it and the only difference was noise and temp drop. The weirdest thing about this is that the gpu worked perfectly fine up until this weekend when all I did was replace my monitor with a new one and added a fan filter for and intake at the bottom of the case
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a b U Graphics card
a b À AMD
October 5, 2014 6:28:16 PM

I guess you might need to turn your fans to exhaust and run them at 100% , I am still sure there's a bad sector in the card that makes the temp reading not accurate and hence the thermal throttling which leads to the freeze.

Try reversing the fan to exhaust rather than intake , I am sorry You'll have to help me otherwise you can just run fans at 100% speed :D 
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October 5, 2014 6:31:17 PM

TopLuca said:
I guess you might need to turn your fans to exhaust and run them at 100% , I am still sure there's a bad sector in the card that makes the temp reading not accurate and hence the thermal throttling which leads to the freeze.

Try reversing the fan to exhaust rather than intake , I am sorry You'll have to help me otherwise you can just run fans at 100% speed :D 

Are you talking about using my gpu fans that are on the card as exhaust instead of intake? If so how would I do that?

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a b U Graphics card
a b À AMD
October 5, 2014 6:35:16 PM

No , not the GPU fans . The Case fans.
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October 5, 2014 6:36:29 PM

TopLuca said:
I guess you might need to turn your fans to exhaust and run them at 100% , I am still sure there's a bad sector in the card that makes the temp reading not accurate and hence the thermal throttling which leads to the freeze.

Try reversing the fan to exhaust rather than intake , I am sorry You'll have to help me otherwise you can just run fans at 100% speed :D 

I am also thinking that the gpu has a messed up sensor that is telling itself that it is running too hot even though low 50 degrees is pretty low in terms of gpus but the only thing that i have done to it is re install new drivers and re-seat and clean the fans.
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October 5, 2014 6:40:51 PM

TopLuca said:
No , not the GPU fans . The Case fans.

Having it as and exhaust fan would bring no air to the card. The problem that I have is not about the card being cool its that it shuts down at 50 degrees celsius which is very low
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a b U Graphics card
a b À AMD
October 5, 2014 6:41:09 PM

I've said it before , I think it has a bad sector .

Have u re-applied thermal paste in the process since you've opened the card ?

If not then make sure nothing is hanging around and everything is tight and sturdy as well as in place.
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a b U Graphics card
a b À AMD
October 5, 2014 6:42:57 PM

KYLE199922 said:
TopLuca said:
No , not the GPU fans . The Case fans.

Having all exhaust fans would make no sense. The problem that I have is not about the card being cool its that it shuts down at 50 degrees celsius which is very low


I have the two top fans intake and two side fans as exhaust , it does a good job of cooling for me.

My card is an R9 290 and reaches around 76 on 100% usage on BF4 , not too chabby putting into account that ambient temp is around 29-30 degrees Celsius.

Again , try the fix mentioned above.
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October 5, 2014 6:45:30 PM

TopLuca said:
I've said it before , I think it has a bad sector .

Have u re-applied thermal paste in the process since you've opened the card ?

If not then make sure nothing is hanging around and everything is tight and sturdy as well as in place.

I have not opened the card yet, if you think it would be a good idea to i guess i could do it to check to see if the chip is fine. I checked that everything is tight and sturdy.

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October 5, 2014 6:50:31 PM

TopLuca said:
KYLE199922 said:
TopLuca said:
No , not the GPU fans . The Case fans.

Having all exhaust fans would make no sense. The problem that I have is not about the card being cool its that it shuts down at 50 degrees celsius which is very low


I have the two top fans intake and two side fans as exhaust , it does a good job of cooling for me.

My card is an R9 290 and reaches around 76 on 100% usage on BF4 , not too chabby putting into account that ambient temp is around 29-30 degrees Celsius.

Again , try the fix mentioned above.

In my 200r i have one exhaust upper right back, 2 exhausts up top ( hyper 212 and ram is blocking them ), 2 front case intake one for hdd and one blowing semi across gpu and one intake on the bottom right beside psu under one of the gpus fans/ metal exhaust shroud for the gpu. I cant really get air blowing directly on top of the pcb sadly :(  the 200r that i have is windowed and i cant mount a fan on the side

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a b U Graphics card
a b À AMD
October 5, 2014 6:54:39 PM

My brother has the 200R , I've built it for him but can't remember the configuration .

I think your best bet is to put the GPU in the upper PCIe slot and make the fans blow cool air in front of it
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October 5, 2014 6:57:31 PM

TopLuca said:
My brother has the 200R , I've built it for him but can't remember the configuration .

I think your best bet is to put the GPU in the upper PCIe slot and make the fans blow cool air in front of it

I have the windowed version sadly not the one with the 2 120mm cutouts on the side so im kind of out of luck here :( 

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a b U Graphics card
a b À AMD
October 5, 2014 6:59:14 PM

Hmm then try and place it in the lower slot and make the lower fan as intake , same with the rear fan.
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October 5, 2014 6:59:54 PM

TopLuca said:
My brother has the 200R , I've built it for him but can't remember the configuration .

I think your best bet is to put the GPU in the upper PCIe slot and make the fans blow cool air in front of it

If it is a problem with the sensors or the gpu chip what would you suggest i do?
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October 5, 2014 7:02:03 PM

TopLuca said:
Hmm then try and place it in the lower slot and make the lower fan as intake , same with the rear fan.

I could place it in the lowest pcie slot it would have about and few inches room and be above the psu which has its fan facing down and have the bottom intake blowing more air into the card and metal heat pipe/shroud
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a b U Graphics card
a b À AMD
October 5, 2014 7:02:59 PM

KYLE199922 said:
TopLuca said:
My brother has the 200R , I've built it for him but can't remember the configuration .

I think your best bet is to put the GPU in the upper PCIe slot and make the fans blow cool air in front of it

If it is a problem with the sensors or the gpu chip what would you suggest i do?


Try a different heat monitoring program or RMA it .

If turning the fans to 100% fixes the situation you might run with that till u replace thermal paste and see the new temps.
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a b U Graphics card
a b À AMD
October 5, 2014 7:03:31 PM

KYLE199922 said:
TopLuca said:
Hmm then try and place it in the lower slot and make the lower fan as intake , same with the rear fan.

I could place it in the lowest pcie slot it would have about and few inches room and be above the psu which has its fan facing down and have the bottom intake blowing more air into the card and metal heat pipe/shroud


You might do that.
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October 5, 2014 7:09:02 PM

TopLuca said:
KYLE199922 said:
TopLuca said:
My brother has the 200R , I've built it for him but can't remember the configuration .

I think your best bet is to put the GPU in the upper PCIe slot and make the fans blow cool air in front of it

If it is a problem with the sensors or the gpu chip what would you suggest i do?


Try a different heat monitoring program or RMA it .

If turning the fans to 100% fixes the situation you might run with that till u replace thermal paste and see the new temps.

Honestly I just want to know why my card shuts down at 50 degrees after having used it for like 5 months without any problems. Its definitely gone past 50 degrees in the past and still hasn't shut down. Would re applying thermal compound make the chip last any longer than 50 degrees say like 60 or 70? Would re applying thermal paste void any warranty as well?
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a b U Graphics card
a b À AMD
October 5, 2014 7:13:20 PM

I think when you've cleaned your card you never re-applied thermal compound ?
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October 5, 2014 7:14:50 PM

TopLuca said:
I think when you've cleaned your card you never re-applied thermal compound ?

No i didn't i was thinking about it though.
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a b U Graphics card
a b À AMD
October 5, 2014 7:16:56 PM

Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.
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October 5, 2014 7:18:36 PM

TopLuca said:
Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.

It doesn't void your warranty right?
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a b U Graphics card
a b À AMD
October 5, 2014 7:21:45 PM

KYLE199922 said:
TopLuca said:
Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.

It doesn't void your warranty right?


MSI .

There are usually stickers located over the screws saying, if this is removed warranty is void
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October 5, 2014 7:24:28 PM

TopLuca said:
KYLE199922 said:
TopLuca said:
Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.

It doesn't void your warranty right?


MSI .

There are usually stickers located over the screws saying, if this is removed warranty is void

Okay I might try it tomorrow I hope it works. Thanks for your help.
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a b U Graphics card
a b À AMD
October 5, 2014 7:27:20 PM

Usually Removing the coolers void warranty so If you've already done that then the warranty is already voided . If not then Request RMA and till u get one run the GPU will 100% fan speed.

No Worries sir , you're always welcome.
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October 5, 2014 7:29:53 PM

TopLuca said:
Usually Removing the coolers void warranty so If you've already done that then the warranty is already voided . If not then Request RMA and till u get one run the GPU will 100% fan speed.

No Worries sir , you're always welcome.

Wait so I haven't touched or unscrewed the graphics card meaning my warranty is still valid, so should i request a RMA or take the risk or reinstalling thermal paste?? Would i be able to get away with saying my gpu is overheating at 50 degrees celsius and get the RMA?
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a b U Graphics card
a b À AMD
October 5, 2014 7:38:19 PM

If it ran perfectly fine at 100% fan speed as you've probably mentioned then it'll be just fine till you get your RMA .

Since you've never opened up I think RMA is your best bet . * Warranty is vaild

Also try a bios update along with the latest catalyst 14.9 Drivers moreover try making all of your case fans run at 100% speed ( if you can withstand the noise ) to provide ample air flow to your card.

Good luck with your RMA :) 
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a b U Graphics card
a b À AMD
October 6, 2014 12:19:40 PM

Okay, let us know how that turns out.
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October 6, 2014 1:21:36 PM

Vic 40 said:
Okay, let us know how that turns out.

It did not change anything sady :(  i used your first link to uninstall everything and the last one to reninstall the newest catalyst driver. Do i need to go to msi to download my specific gpu driver or what should i do?
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a b U Graphics card
a b À AMD
October 6, 2014 1:45:08 PM

I was hoping that it was a softwarebug,but in this case is TopLuca probably right with the rma option.
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a b U Graphics card
a b À AMD
October 6, 2014 5:42:20 PM

Probably RMA is your best bet sir as previously stated.
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October 6, 2014 6:04:08 PM

TopLuca said:
Have u overclocked it , Please provide more details like PC specs and temps.

We're not magicians here who can read through your thoughts , we need details to fix the issue :) 


TopLuca said:
Probably RMA is your best bet sir as previously stated.

Im going to RMA it i already wrapped it up in and anti static bag and a ton of bubble wrap going to ship it. I hope they fix it, i also hope that it is just the gpu causing the problem not the mobo or psu.

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October 6, 2014 6:06:52 PM

Vic 40 said:
I was hoping that it was a softwarebug,but in this case is TopLuca probably right with the rma option.

Yep im going to RMA it i already got the RMA approved i just hope that it is JUST the gpu causing the problem and they can fix it or replace it.
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a b U Graphics card
a b À AMD
October 6, 2014 6:11:43 PM

Yeah hopefully it is ;) 
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