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Cisco VPN Partially Inaccessible

Tags:
  • VPN
  • Networking
  • Office
  • Servers
October 5, 2014 7:15:37 PM

For the past week or so, I have only been able to partially use remote VPN access to my office servers. We use a Cisco VPN to connect to the office network and then I can remotely access file servers, remote desktop, etc.

While I am connected via ethernet cable directly to my home FIOS router, I can connect and access all file servers and other office computers through remote desktop. When I am connected to the same router via wireless, half of the office servers are inaccessible (it seems to primarily affect the office servers with lower IP addresses, anything with an IP above the 192.168.1.3x I can access. To rule out computer specific issues with the wireless adapter I connected to other wireless networks outside the home and could get to all servers.

I set the home router to only assign IP addresses higher than 192.168.1.5x for connected devices in case there was an IP conflict. That did not resolve the issue. I thought it was a problem with the wireless security settings in the router, so I got another wireless router and connected it to a spare ethernet port on the FIOS router. When connected to that new wireless network the issue remains.

Whatever the issue is, it resides within the Verizon modem and only affects wireless connections (which is odd because it works fine with a direct ethernet connection to the modem, but when I connect a second wireless modem the problem continues on either wireless network).

When I try to access the file servers the message that comes up says

An error occurred while reconnecting to drive, Microsoft Windows Network: The network path was not found. The connection has not been restored.

The problem is driving me crazy. The VPN will connect regardless of how the computer is connected (wired or wireless), but it only finds all of the servers when on a wired connection to this particular internet service.

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