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Windows 8.1 OS problem

Tags:
  • Windows
  • Download
  • Windows 8
Last response: in Laptop Tech Support
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October 6, 2014 6:04:50 AM

I have newly installed Windows 8.1 on my laptop. Since its newly installed, i've to download all basic apps. My Mobile GPU is ATI Mobility Radeon HD 5650. I tried to download the 32-bit version of the latest driver for it, from AMD's website. Everything was fine until the end of it's installation. Now it recommended me to reboot my Windows 8.1, I clicked reboot. But now, it won't start up. Please help......
P.S- I also have Linux ubuntu OS and i use both from a loader.
Again, please help. I gambled to download the 32-bit version of the driver instead of the 64-bit one, that's the problem in my eyes. So, which version of apps do i download?
My System properties claim: '32-bit operating system, x64 bit based processor'..
Any recommendation or advice would be appreciated.

More about : windows problem

Best solution

October 6, 2014 6:18:45 AM

If Windows is 32 bit, then the 32 bit driver is what you needed. But if you have a 64 bit processor why bother with 32 bit? THere's no price difference.

I would try to get an older version of the driver, make sure it's stable, then try to bring it up. It's highly possible that you also need a firmware update for the GPU for the new driver to work.
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