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NVidia card stuttering across all games, videos and transparency

Tags:
  • Video
  • Graphics
  • Games
  • Nvidia
Last response: in Graphics & Displays
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October 6, 2014 11:02:06 AM

Hello! I've been having this problem for a while, and maybe one of you could help me solve it.
For over a year I've been playing games and using my laptop alright on my Nvidia GeForce 710M card (which comes with optimus and switches to Intel HD Graphics 4000) without any major problems.

However, for about a month, my Nvidia Card started stuttering in every program or feature that uses the graphics card. My FPS stay at 60 or the original value, but the game just keeps having mini-freezes. This doesn't only include games, though; videos I watch stutter, and even transparent displays lag my computer A LOT (like this http://i.imgur.com/J7D7x11.png). The stuttering doesn't really bother me in games that I run in 30 fps, but with games that I'm used to playing with 60 FPS it's unplayable.

However, this stuttering is not fully permanent. When I start my computer, for about 10 minutes the stuttering is gone, but when that time period ends it kicks in again. Sometimes, when I mess around with my drivers and card settings the stuttering dissapears for the whole session but comes back the next time I turn my computer on. And also, sometimes, while I'm playing a game, the stuttering stops for 10 seconds and then comes back in.

I've tried reinstalling my drivers, reinstalling my card, rolled back the drivers, but I can't find anything that permanently stops the stuttering. Can anyone help me? I'd really appreciate that.

More about : nvidia card stuttering games videos transparency

October 6, 2014 11:11:30 AM

Sounds like an overheating problem. Check to see if the GPU fan is still functioning and monitor the temps using a 3rd party tool like Precision X from EVGA, or MSI Afterburner. If that is not the issue, then you may have to RMA your video card for repair or replacement. I highly doubt the issue is related to switching to and from dedicated internal graphics. You could disable the internal graphics function in the BIOS and then run your tests just to be sure.
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October 6, 2014 11:26:20 AM

Ninjawithagun said:
Sounds like an overheating problem. Check to see if the GPU fan is still functioning and monitor the temps using a 3rd party tool like Precision X from EVGA, or MSI Afterburner. If that is not the issue, then you may have to RMA your video card for repair or replacement. I highly doubt the issue is related to switching to and from dedicated internal graphics. You could disable the internal graphics function in the BIOS and then run your tests just to be sure.


Thanks for the answer! I watched a couple videos and ran a low demanding game, and the stuttering was present on both. My GPU temperature has stayed around 59ºC
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October 6, 2014 11:31:11 AM

Narroby said:
Ninjawithagun said:
Sounds like an overheating problem. Check to see if the GPU fan is still functioning and monitor the temps using a 3rd party tool like Precision X from EVGA, or MSI Afterburner. If that is not the issue, then you may have to RMA your video card for repair or replacement. I highly doubt the issue is related to switching to and from dedicated internal graphics. You could disable the internal graphics function in the BIOS and then run your tests just to be sure.


Thanks for the answer! I watched a couple videos and ran a low demanding game, and the stuttering was present on both. My GPU temperature has stayed around 59ºC


Try switching off integrated graphics in the BIOS and re-run the tests. Also, does your mobo have an auxilary power connector to provide additional power to the PCI-E and PCI slots? If so, verify that you have the appropriate power cable connected.
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October 6, 2014 12:12:21 PM

Ninjawithagun said:
Narroby said:
Ninjawithagun said:
Sounds like an overheating problem. Check to see if the GPU fan is still functioning and monitor the temps using a 3rd party tool like Precision X from EVGA, or MSI Afterburner. If that is not the issue, then you may have to RMA your video card for repair or replacement. I highly doubt the issue is related to switching to and from dedicated internal graphics. You could disable the internal graphics function in the BIOS and then run your tests just to be sure.


Thanks for the answer! I watched a couple videos and ran a low demanding game, and the stuttering was present on both. My GPU temperature has stayed around 59ºC


Try switching off integrated graphics in the BIOS and re-run the tests. Also, does your mobo have an auxilary power connector to provide additional power to the PCI-E and PCI slots? If so, verify that you have the appropriate power cable connected.


No, my laptop uses only 1 power cable.

I have tried to disable the onboard graphics card using the UEFI before, but I've always been unable to do so. My UEFI only has these options http://i.imgur.com/PCBhf1h.jpg and none of them allows me to enable or disable graphics cards.
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October 6, 2014 12:31:37 PM

Crap...laptop, not desktop. Got it.

Have you verified that the GPU fan is still working properly? In other words, does it still spin? lol
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October 6, 2014 12:53:51 PM

Ninjawithagun said:
Crap...laptop, not desktop. Got it.

Have you verified that the GPU fan is still working properly? In other words, does it still spin? lol


Running perfectly.

As for the disabling the integrated graphics, my laptop seems to have most of the additional settings of the BIOS locked. And regardless, when I use the integrated graphics to watch videos, they don't stutter =(

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14 minutes ago

Did you check the dedicated graphics card temperatures when gaming? Unusually high temperatures (above 80C) will be an immediate indicator of possible overheating issues. Make sure that your laptop vents are clear and don't have built up dust in them. You will want to use some canned to blow them out if necessary. And ensure to have the laptop on a hard surface whenever in use. Believe it or not, a lot of people still put their laptops on their bed or on a carpet floor, effectively starving it of fresh cool air. Let me know what you find!
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