z97-a no audio problem

Toggle sidebar Toggle sidebar
P

Philip Gyllenkors

Reputable
Oct 6, 2014
8
0
4,520
i have no audio on my z97-a. i think i tried everything, both uninstalling driver and everything i know of. does anyone have a Clue?

in Device manager i can see 2 audio Devices:

first is called: High Definition Audio Device(and theres exclamation mark in a yellow triangle there)
second is called: Realtek High Definition Audio

when i play audio the equalizer goes up and Down but theres no sound.

need help, thank you!
 
Solution
PajamaXLlama


maybe its dead... that would suck :(
Sort by date Sort by votes
P

Philip Gyllenkors

Reputable
Oct 6, 2014
8
0
4,520



Yepp already did that. As i mentioned before in device manager i have two sound outputs registrered. Realtek doesnt have driver issues its the other one that has.
 
Upvote 0 Downvote
PajamaXLlama

PajamaXLlama

Honorable
Jul 25, 2013
182
0
10,710


maybe its dead... that would suck :(
 
Upvote 0 Downvote
Solution
P

Philip Gyllenkors

Reputable
Oct 6, 2014
8
0
4,520


spoke with asus techs, they said the only thing I could do about was to send it back rma. seems like some people have the same problem as I.

thnxx for trying to help, the mboard will be sent back 2morrow.
 
Upvote 0 Downvote
PajamaXLlama

PajamaXLlama

Honorable
Jul 25, 2013
182
0
10,710


np, make sure to select best answer if i helped you! :)
 
Upvote 0 Downvote
P

problyneverpostagain

Reputable
Mar 22, 2015
1
0
4,510
In case it's useful to anyone the other one of these devices is the display audio (i.e. HDMI). I installed the latest VGA driver package from the Asus site quoted in the thread (ignoring a popup stating that two of my current drivers were newer than the ones being installed), and all was happy in device manager, sound coming out of my monitor.
 
Upvote 0 Downvote
R

Raztakular

Reputable
May 6, 2015
1
0
4,510


THANK YOU!!! I spent hours and days trying to get the "HDMI No Sound" issue resolved. It was not the Sound driver at all, simply a VGA driver issue. The "Intel(R) Graphics Accelerator Driver V10.18.10.3910 for Windows 7/8/8.1 64bit.(WHQL) " driver worked flawlessly. After installing the VGA driver, I chose to restart my pc LATER. Immediately after that I Uninstalled the Realtek Audio Driver I had downloaded first (before uninstalling the Realtek Audio Driver the sound was coming from my tv full of static) from the Asus website. After that I simply rebooted my pc and like magic, the sound came out of my HDMI TV and was already set as the default device. Very happy :) since I thought my mobo was faulty.
 
Upvote 0 Downvote
J

jdonalds2001

Reputable
Oct 3, 2014
10
0
4,510


This is an old post but I thought I'd share my experience.

I have an ASUS Z97-K which exhibited the same problem. No audio from either the front panel 3.5mm headphone jack, nor the rear green jack I use for the speakers. I tried many things to get the audio hardware to work. I had just assembled the motherboard, RAM, CPU, and attached all the cables. I didn't want to have to return the motherboard and wait a week for a new one.

I reloaded all drivers, downloaded fresh audio drivers and loaded them. I must have reloaded the drivers five times. I poked around in the BIOS turning the audio off, rebooting, then turning the audio on and rebooted. I kept trying both the speakers and earphones a number of times.

I began to fill out the return forms on Amazon to return the board, while I kept working on the issue.

Finally I unplugged the header that leads from the motherboard to the front panel. I went around to the back of the computer, pulled the speaker cord out, and plugged the earphones in. SOUND! After more than two hours I finally heard the movie I had been playing on youtube.com. Plugging the speakers back in there was no sound from them. I have owned those speakers for over 10 years and never had problems with them. I unplugged the power cable to the speakers and plugged them back in. SOUND! Finally reattaching the front panel header, right back where it had been, everything now worked.

I can't say I have any idea what fixed the problem. All I know is for over two hours I thought the motherboard was bad. It wasn't. As I type this I'm listening to the audio from a documentary I'm watching in the corner of the screen.

My suggestion is don't give up.
 
Upvote 0 Downvote
H

HomeGrownHeroz

Distinguished
Dec 8, 2009
114
0
18,680


THIS!

Cant believe I got it working after trying every audio driver known to man. The VGA intel one worked like a charm. Thanks!
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom