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Can't open Word documents all of a sudden.

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  • Computers
  • Windows 7
Last response: in Windows 7
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October 6, 2014 3:54:37 PM

I have Word 2013 which has worked fine up until this second. All of a sudden I can't open certain word documents. It always says that the file is in use and locked for editing. This is on a private computer. And when I exit word I always get the message about global changes have been made to the template and do I want to save. Anyone know what's going on?

More about : open word documents sudden

a b $ Windows 7
October 6, 2014 3:58:41 PM

your "normal.dot" file may be corrupt... Do a Repair install of Office.
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October 6, 2014 4:06:18 PM

Why does it only affect certain files that I try to open? It always gets the close message though.
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a b $ Windows 7
October 6, 2014 4:17:22 PM

have you run the repair install as well as your AV stuff?

Could be a number of things up to an HDD issue...

What are the file extentions of the files that fail? .doc or docx?
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October 6, 2014 4:31:06 PM

Doc. I'm running a long virus scan now for regular and startup. Ill report back.
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