When computer crashes and I restart it.

Androshi

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Sep 8, 2014
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So basically my computer froze up and then I had to shut it down pressing the power button and after I press it on again the orange light blinks once and doesn't come back on again and I'm stuck on the initial start screen. Any suggestions?
My specs:
CPU: Dual-Core CPU E5800 @ 3.20GHz
Motherboard: FOXCONN 2A8C (CPU 1)
Motherboard chipset: Intel 641 (eaglelake) + ICH7
Memory: 4.00GB Dual-Channel DDR3 @ 399MHz (6-6-6-15)
Storage: 931GB Seagate ST31000340NS ATA Device (SATA)
Video Card: 1024MB ATI AMD Radeon HD 6700 Series (Diamond)
Case: HP Pavillion p6744y
Power Supply: Seasonic MX12II 520W 80+ Bronze
Optical Drive: hp DVD A DH16ABLH ATA Device
Operating System: Windows 7 Home Premium 64-bit SP1

I've been having problems gaming which is explained on this link
http://www.tomshardware.com/answers/id-2291167/gaming-computer-screen-freezes-reboots.html
and ever since It's been monitor turning off first than making a Bzzt sound as to indicate it's frozen and I need to shut if off and now after trying to restart the computer it stays on the initial screen. Also by the way the PSU is still new its only been about 2 weeks since i've installed it and yes I cleaned out the dust in my computer also. I'm just waiting for the thermal paste to come and see if that will fix my problem or not. But could use some help please.
 
Solution
You just buy another fan for your case for about $20 and screw it in wherever you feel it'll help the most. Thermal paste wont really help since its already applied and adding more is not the best idea unless you're completely confident that you know exactly what you're doing. Run a game for about 20-30 minutes on your PC and see what the GPU temp goes up to with the game running. If its in the 70s or 80s then its not overheating. If its in the 90s and up, its probably overheating.

Oh and make sure the case fan fits in the case. The bigger fan, the better.

Richard Ricardo

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If you didn't apply thermal paste to your processor then that might be causing the problem. Also unless you have a special antistatic vacuum, you should never vacuum out the dust in your PC or else you might cause a short. You might also want to check if a virus might be causing this issue or if overheating might be the problem.
 

Androshi

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I used canned air to clean out my computer and no viruses were detected and overheating... could be a possibility but here's a link to some HWINFO and core temp.
https://imageshack.us/my/images
The core temp and HWINFO 3 one didn't scale to big size... and at the moment I cant access my computer so I hop the first two pictures can help
 

Richard Ricardo

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The link you sent me only works if I'm logged into your image shack account.

 

Androshi

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whoops wrong link this one should let you see what you can sorry about that lol
https://imageshack.us/i/f0qVXEldp
 

Richard Ricardo

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My temperatures for CPU are 31C and for GPU 32C. Your temperatures look ok but try to see if you can get better air flow to the GPU. If that turns out not to be the problem then it might be the voltages from the power supply. I don't know enough about voltages to be able to tell you for sure but it looks like the +12v rail isn't generating enough power. To make sure that the data in the image is correct, get a multimeter or a power supply tester to see for sure.
 

Androshi

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Well wish I could say I could fix the airflow but I'm not sure how any tips? Plus after it shuts down I investigate the compnents and the heat I feel from the bottom of the PSU comes from the GPU fan and the GPU card itself is pretty hot when I touch it. Kinda strange even after I dusted it off, Idk if using thermal paste will fix the problem either.
 

Richard Ricardo

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Oct 6, 2014
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You just buy another fan for your case for about $20 and screw it in wherever you feel it'll help the most. Thermal paste wont really help since its already applied and adding more is not the best idea unless you're completely confident that you know exactly what you're doing. Run a game for about 20-30 minutes on your PC and see what the GPU temp goes up to with the game running. If its in the 70s or 80s then its not overheating. If its in the 90s and up, its probably overheating.

Oh and make sure the case fan fits in the case. The bigger fan, the better.
 
Solution