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Replacement Battery Not Detected

Tags:
  • Battery
  • Laptops
  • Toshiba
October 7, 2014 8:40:30 PM

My Toshiba Portege R835 will not recognize a new non-OEM battery. I have tried updating the BIOS and cycling the power but nothing seems to help. I have also tried to Microsoft ACPI Compliant Control Method Battery, and then reinstall, but the driver is never found. The battery will keep the laptop on when it is unplugged, but the laptop will not turn on without being plugged in. Any advice will help. Thanks.

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