Can't install Office Pro 2007 on Windows 7 Pro

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n2books

Reputable
Oct 8, 2014
3
0
4,510
Originally installed Office Pro 2007 on Vista which was upgraded to Windows 7. I've put in a larger hard drive and Office Pro 2007 will not install. Get virus message that the autorun.exe on the disk is a "Trojan.win32.pincav.ebw" virus. Disabling virus programs - Kaspersky and Windows defender - allows me to see the files on the disk but still will not install. I have original disks and the Key. Kaspersky's site says the virus message is a "false positive" due to the way virus programs treat older install routines and says Microsoft should be able to fix. Microsoft will not help unless I pay them $250 up front with no guarantee of fixing.
 
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N

n2books

Reputable
Oct 8, 2014
3
0
4,510


 
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N

n2books

Reputable
Oct 8, 2014
3
0
4,510
With the virus programs disabled, I copied the installation disk to my desktop and then executed it from there. It installed fine. The problem appears to be a combination of the drivers for the DVD/CD drive - even though they are up-to-date - and the virus program.
 
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