Audio problems with windows 8

ertceps

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Oct 8, 2014
3
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4,510
After changing my motherboard (From ASRock B85M Pro 4 to the ASRock B85M Pro 4 New Version) due to a power surge, I have been getting audio problems.

Every few minutes, my audio starts to experience static, stutters and crackling, similar to a poorly tuned radio. I can fix this temporarily by restarting my computer.

Usually this happens when I launch multiple programs which output audio (such as youtube + skype) However, once I close one of the programs, the poor audio continues.

It's not the headset, as the headset works perfectly fine on a windows 7 computer.

Not really sure what to do to fix this, so any solutions are accepted gratefully. I like to play rhythm games, and poor audio quality makes everything difficult.

System specs:
Windows 8.1
Intel i5-4570 @3.20GHz
8GB Kingston HyperX DDR3
Sapphire HD 7850 OC 2GB GDDR5
ASRock B85M Pro 4 New Version

Thank you!

Edit: I downloaded DPC Latency checker and LatencyMon, and have found that high latency is the cause of my audio problems.

The sys files giving high latency are: rspLLL64, dpclat_driver, storport, tcpip, dxgkrnl, wdf01000, ndis and ntoskrnl

I'm not sure how to disable these sys files, as they are not in the device manager.









 

ertceps

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Oct 8, 2014
3
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I've rolled back the "Logitech G930 Headset" on device manager, problem still occurs.
I uninstalled the Logitech Software initially as I thought it was the cause of the problem. The headset works 100% fine on my other computer, even without the logitech software drivers
 

Astralv

Distinguished
This is very hard to explain on low end audio- you do not have options to change buffer size. First of all- go to outputs manager and see what other outputs you have. There may be more than one and try others. If it sounds like electrical shortage- you would need new motherboard. If it just clicks, you may need ASIO for all driver. You are right it is latency related but not the way you think. It is buffer related (size of memory allocation for the audio).
 

ertceps

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Oct 8, 2014
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4,510


Sorry @.@ I have no idea how to go to outputs manager. My motherboard was recently replaced though, Mwave tested the new one for faults and everything was Ok. Could this be an issue with the power supply not giving enough power?

Edit: Figured out what you meant, LOL
http://puu.sh/c5q8O/fa87b1ab8a.png http://puu.sh/c5q9P/c0c36cc900.png Only have the Logitech speakers/headphones