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Graphics card not working.

Tags:
  • Graphics Cards
  • Monitors
  • Graphics
Last response: in Graphics & Displays
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October 8, 2014 5:27:32 AM

Hi

Just build myself a gaming pc, and already installed the OS. Then my graphics card came and I installed it and hooked my monitor up to it, but once I powered up the pc, the monitor says no signal. Could someone else please help me? Btw the graphics card is a MSI GTX 970

More about : graphics card working

a b U Graphics card
October 8, 2014 5:33:43 AM

did you properly mount the GPU
besides external pci connectors should be connected
and check the dvi/hdmi cable are properly connected
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a b U Graphics card
October 8, 2014 6:03:46 AM

Check the monitor input.
If you used an HDMI cable, make sure the monitor is on the HDMI input.
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October 8, 2014 6:17:03 AM

The GPU is installed correctly, the light is on for it, and the fans are spinning. The power is connected, and the monitor was still on hdmi from when I was using on board graphics.
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a b U Graphics card
October 8, 2014 6:17:45 AM

Just some other suggestions:
1. Reseat the card. Make sure when you push the GPU into the PCI-E slot, it clicks. Look at the pins. If you can see them, the card isn't all the way in. Sometimes part of the card goes in right and the other might not.

2. If it still doesn't do anything on screen, double-check the monitor's input.

3. If you still get nothing, did the computer beep once? That is a sign that everything passed the power on self test (POST). If you do not hear a beep, it could be a faulty GPU.

4. Double-check the power connections to the card. Make sure the power is pushed all the way in. Some cards you need to push a little harder because the connector is too tight. Just be careful not to damage anything.
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a b U Graphics card
October 8, 2014 6:19:23 AM

Check in the PCI-E slot. Make sure there is nothing in there, like dust.
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a b U Graphics card
October 8, 2014 6:31:47 AM

Hbeynon said:
The GPU is installed correctly, the light is on for it, and the fans are spinning. The power is connected, and the monitor was still on hdmi from when I was using on board graphics.


switch between connections
try changing the wire
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October 8, 2014 6:37:07 AM

I've tried it with both hdmi or dvi, and neither worked. I just tried installing the card in another pcie slot and it's still the same. The card clicked when I pushed it in, same for the power cables.

The pc doesn't beep when turned on, but it hasn't in the past before installed the card
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a b U Graphics card
October 8, 2014 6:39:42 AM

Most PSUs should be able to power the GTX 970... Sounds like a bad card.
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a b U Graphics card
October 8, 2014 6:40:12 AM

Oh- one thing. You said it was a new build.

Remove the card and use the on-board video.

Go into the BIOS.
Check if the PCI-E slot is enabled.
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a b U Graphics card
October 8, 2014 7:01:25 AM

Hbeynon said:
I've tried it with both hdmi or dvi, and neither worked. I just tried installing the card in another pcie slot and it's still the same. The card clicked when I pushed it in, same for the power cables.

The pc doesn't beep when turned on, but it hasn't in the past before installed the card


I guess its a faulty card
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a b U Graphics card
October 8, 2014 7:08:12 AM

I would check the BIOS first.

What motherboard is it?
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October 8, 2014 8:35:20 AM

The motherboard is a asrock z97 extreme4. Not sure how you check whether pcie slots are enabled, though the primary display adapter was set to pcie instead of on board.
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a b U Graphics card
October 8, 2014 8:38:06 AM

If PCI-E was already set to primary display driver, it should be good to go. Since nothing is coming up, RMA the card.

If you have another PCI-E GPU to test, you can make sure it isn't the PCI-E slot on the mother board.
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October 8, 2014 8:56:44 AM

I don't have another card to test out, nor another pc to test the gtx 970. Thank you everyone for your help :-)
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a b U Graphics card
October 8, 2014 8:58:22 AM

No problem! RMA the card :) 
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!