cannot uninstall expired antivirus

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mkio

Reputable
Oct 2, 2014
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Iam using windows 7,i used trust port antivirus and it was expired now iam unable to uninstall it.after clicking uninstall in control panel a popup error shows as (messages file"C:\programfiles(X86)\trustport\unins000.msg"is missing please correct the problem or obtain a new copy of the program.
i went to program files(X86) to delete the trust port files but it asking administrator password to delete it.
pls help me.
 
Solution
C
From a security troubleshooting forum, the moderator states he uses a standalone Uninstaller. It only does one thing, uninstall programs.
Revo Uninstaller Pro -- Revo Uninstaller Pro

ESET Security recommends uninstalling all security programs before installing, using their Uninstaller: ESET AV Removal Tool
ESET AV Removal Tool

I haven't had a reason to use these yet, but I wish I had known of them!
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mkio

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Oct 2, 2014
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danny2000

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Sep 14, 2010
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You can also try this:
Make sure that you are viewing all file extensions and all files in Explorer, then

go to where that file should be C:\programfiles(X86)\trustport\unins000.msg and create a file called unins000.msg

Then try and uninstall the program again.

 
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mkio

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Oct 2, 2014
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i tried to create a new folder, but it is showing that "you require permission to do this"
 
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mkio

Reputable
Oct 2, 2014
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"Make sure that you are viewing all file extensions and all files in Explorer" what it means, can you please elaborate it .

i also tried to create a new folder in C:\programfiles(X86)\trustport\unins000.msg but it showing "you need permission to do this"

 
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Caramac

Distinguished
Oct 10, 2011
27
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18,540
From a security troubleshooting forum, the moderator states he uses a standalone Uninstaller. It only does one thing, uninstall programs.
Revo Uninstaller Pro -- Revo Uninstaller Pro

ESET Security recommends uninstalling all security programs before installing, using their Uninstaller: ESET AV Removal Tool
ESET AV Removal Tool

I haven't had a reason to use these yet, but I wish I had known of them!
 
Upvote 0 Downvote
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