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windows 8.1 bluescreen 0xc000021a

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  • Windows
  • Windows 8
  • Blue Screen
Last response: in Windows 8
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October 8, 2014 10:10:04 PM

I recently started to get oxc000021a blue-screen error. So I re installed the os and installed only windows updates nothing else than comodo firewall. Still I got the error. This error happens at any time like after logged in or when browsing or when I tried to open windows store.

I re installed the os. Before re installing scanned the disk with online scanner and also with malwarebytes.

I checked the dump via bluescreenview. It show that error is ntoskernal+153fa0. Then I checked the event viewer. Before computer crashes the following event happens.
1: The Background Tasks Infrastructure Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Reboot the machine.
2: The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
3: The Local Session Manager service terminated unexpectedly. It has done this 1 time(s).
4: The Plug and Play service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
5:The Power service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
6: The System Events Broker service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Reboot the machine.

Here is the link for the dumps.
https://onedrive.live.com/?cid=8250476cead3372b&id=8250476CEAD3372B%211717

Thanks in advance.

More about : windows bluescreen 0xc000021a

Best solution

October 8, 2014 10:22:24 PM

Do you use Microsoft Toolkit?? Because you can get this stop error if you use it and Comodo
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October 8, 2014 10:35:05 PM

Yes

Do I have to uninstall comodo. I allowed all the processes required via firewall. Does this gives problems if I use zone alarm.
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October 8, 2014 10:35:36 PM

Thats why its crashing
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October 8, 2014 10:43:16 PM

Does the same thing happens if I use some other firewall?
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October 8, 2014 10:44:46 PM

I have no idea. I dont use any firewall, besides windows
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October 8, 2014 10:48:22 PM

Ok. I uninstalled it works perfectly now. Thanks for the answer.
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October 8, 2014 10:50:32 PM

No probs
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!