- Oct 9, 2014
- 4
- 0
- 4,510
I recently started to get oxc000021a blue-screen error. So I re installed the os and installed only windows updates nothing else than comodo firewall. Still I got the error. This error happens at any time like after logged in or when browsing or when I tried to open windows store.
I re installed the os. Before re installing scanned the disk with online scanner and also with malwarebytes.
I checked the dump via bluescreenview. It show that error is ntoskernal+153fa0. Then I checked the event viewer. Before computer crashes the following event happens.
1: The Background Tasks Infrastructure Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Reboot the machine.
2: The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
3: The Local Session Manager service terminated unexpectedly. It has done this 1 time(s).
4: The Plug and Play service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
5:The Power service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
6: The System Events Broker service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Reboot the machine.
Here is the link for the dumps.
https://onedrive.live.com/?cid=8250476cead3372b&id=8250476CEAD3372B%211717
Thanks in advance.
I re installed the os. Before re installing scanned the disk with online scanner and also with malwarebytes.
I checked the dump via bluescreenview. It show that error is ntoskernal+153fa0. Then I checked the event viewer. Before computer crashes the following event happens.
1: The Background Tasks Infrastructure Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Reboot the machine.
2: The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
3: The Local Session Manager service terminated unexpectedly. It has done this 1 time(s).
4: The Plug and Play service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
5:The Power service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
6: The System Events Broker service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Reboot the machine.
Here is the link for the dumps.
https://onedrive.live.com/?cid=8250476cead3372b&id=8250476CEAD3372B%211717
Thanks in advance.
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