driver_verifier_iomanager_violation error keeps appearing and rebooting my PC, any solutions.

03jac · Oct 9, 2014

I noticed earlier that my PC rebooted itself however I didn't at the time see why. This then happened again and it displayed an error saying irql_not_less_or_equal.

After googling for solutions to this problem and coming to the conclusion that it was something to do with the new RAM i installed yesterday, I followed online instructions to verify my PC files, by clicking star > verify> and then following the onscreen directions.

After rebooting, everything loaded up as normal, i signed in and 15 seconds later another error appears saying driver_verifier_iomanager_violation, and the PC then reboots. Every time I restart my PC or follow through with the reboot, it boots up as normal, allows me to sign in and then 10/15 seconds into having access to my desktop the error pops up again and reboots.

I have tried inputting my windows 8 installation disk however it says it cant find any system restore points, even though there is atleast one, it says my hard drive is locked and so can't refresh my pc, and also wont allow me to wipe and reinstall.

Please help...

Paul NZ · Oct 9, 2014

Is daemontools on this?? If it is if you can get back into windows uninstall it

03jac · Oct 9, 2014

no its not unfortunately

Paul NZ · Oct 9, 2014

Will it boot into safe mode?? If it does see whats in startup

03jac · Oct 9, 2014

Paul NZ :

ok i'm in safe mode and so far it hasn't rebooted itself, anyway to detect whats wrong?

Paul NZ · Oct 9, 2014

Whats in startup. Its probably something in there thats making it crash. If you cant boot into windows

If ccleaner is on this go to tools/startup. Click on save to txt file. Post what comes up in here. And do the same for programs that are installed

03jac · Oct 9, 2014

I can boot into windows but after a few seconds it crashes and comes up with the error.

heres the ccleaner txt:
No HKCU:Run Akamai NetSession Interface Akamai Technologies, Inc. "C:\Users\Jack\AppData\Local\Akamai\netsession_win.exe"
Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes HKCU:Run EADM Electronic Arts "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
Yes HKCU:Run Google Update Google Inc. "C:\Users\Jack\AppData\Local\Google\Update\GoogleUpdate.exe" /c
Yes HKCU:Run GoogleDriveSync Google "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
Yes HKCU:Run IDMan Tonec Inc. C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
No HKCU:Run Lync Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office15\lync.exe" /fromrunkey
No HKCU:Run msnmsgr Microsoft Corporation "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
No HKLM:Run BCSSync Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
No HKLM:Run EKIJ5000StatusMonitor Eastman Kodak Company C:\WINDOWS\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
Yes HKLM:Run IAStorIcon Intel Corporation "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
Yes HKLM:Run Launch LCore Logitech Inc. C:\Program Files\Logitech Gaming Software\LCore.exe /minimized
Yes HKLM:Run NvBackend NVIDIA Corporation "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
Yes HKLM:Run RTHDVCPL Realtek Semiconductor C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
No HKLM:Run ServiceManager.exe Virgin Media "C:\Program Files (x86)\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN
Yes HKLM:Run ShadowPlay Microsoft Corporation C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart
Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
No HKLM:Run XFastUSB FNet Co., Ltd. "C:\Program Files (x86)\XFastUSB\XFastUsb.exe"

Paul NZ · Oct 9, 2014

Can you upload the dmp files somewhere then post the link

03jac · Oct 9, 2014

Okay these are the dump files i found: http://www.sendspace.com/filegroup/NdVMyxJsEnrFjoqwI8coF1n1kZhEydcHF4d2VCdr%2B873FvEix%2FCpGQuhINz081GfcaS%2F1wWBEk2OSZTQsHRIeyo0tj9bAF90

Paul NZ · Oct 9, 2014

Uninstall Asrock App charger in safe mode if you can, and AsRock XFastUSB

Uninstall Internet Download Manager

03jac · Oct 9, 2014

Just uninstalled all three and then rebooted in normal mode, signed in waited 15 seconds whilst desktop loaded and then crashed again

Paul NZ · Oct 9, 2014

Ok if youre in safe mode again, post whats under scheduled tasks in ccleaner. Click on advanced mode first

03jac · Oct 9, 2014

there doesn't seem to be any scheduled tasks, even in advanced mode

Paul NZ · Oct 9, 2014

MM that doesnt sound good

03jac · Oct 9, 2014

I've just reset the verifier settings and it seems to now allow me to get on to the desktop in normal mode. now that i'm back on i feel it would be best to do a full wipe and reinstall windows, (i have all my files backed up) thanks for helping

Paul NZ · Oct 9, 2014

See if you've got a rootkit. Run this if it finds anything select cure then reboot

http://media.kaspersky.com/utilities/VirusUtilities/EN/tdsskiller.exe

johnbl · Oct 9, 2014

the internal error code was 0x c00000bb STATUS_NOT_SUPPORTED
I think the Logitech driver took a request intended for you USB drive software and did not know what to do.
so it just returned a error.

you need to set your memory dump type to a kernel memory dump, set your page file to be twice the size of your RAM
in order to debug USB related problems like this. (not that it would help if the Logitech driver is blocking access to the drive)

your system was up for only 1 minute and 11 seconds.
you want to boot into windows and run cmd.exe as a admin
then type the command
verifier.exe /reset
before your computer bugchecks again, then reboot.

this will turn off verifier.exe
it looks like the old Logitech driver is processing interrupts that don't belong to it.

after you get verifier.exe /reset you should be able to remove the Logitech driver and reboot the system before a bugcheck.
then reboot, update the driver if you find a new copy or just remove the device and see if your system runs as expected.
after you remove the device or update the driver you should be able to turn on verifier.exe flags again. (if you are still looking to find more issues)

also, your memory dump was truncated because you need to make a larger page file
(most likely a bogus message because you are using a USB drive and the Logitech driver messed up the drives access)

the bugcheck I am looking at shows corruption while calling HID functions (Human interface device)
the driver on the stack is LGVirHid.sys Mon Nov 23 17:36:48 2009
Logitech GamePanel Virtual Hid Device Driver. You might go to Logitech and get a update from the 2009 version, seems that there is at least a 2011 version of the file.

it may not be the cause of the failure, the stack was corrupted and if this is a USB device you also have a USB hard drive and 3rd party drivers installed that could be part of the problem (paragon software)
it is a start, remove the old Logitech driver and software and see if you still get the bugcheck.

Paul NZ · Oct 9, 2014

Uninstall it then run tddskiller for rootkits just in case

03jac · Oct 9, 2014

Thanks, I'll try each of these out and see how it goes

driver_verifier_iomanager_violation error keeps appearing and rebooting my PC, any solutions.

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