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Hello guys, My computer USB ports won't work.

Tags:
  • Computers
  • USB
Last response: in Toms Network
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October 9, 2014 4:17:47 PM

Hello all, I've been having this problem for about the past 4-5 months. After Running Revo Uninstall to get rid of a malicious software, the program uninstalled the malicious program, removed al traces also it got rid of the program's Registry, well after getting rid of the malicious program through revo run I restarted my Comp and then the problem began, after rebooting my computer I noticed that when my computer got to the window's login screen that my keyboard and mouse stopped working, all the USB ports were dead.

So I rebooted my computer, ran repairs, restore dates and nothing changed, still the same problem, so I finally pressed F8 and chose "Disable Driver Signature", My USB ports started working again, the problem is, is that I have to run "Diable Driver Signature enforcement" every time to make my USB ports work.

So I was think maybe the Malware may have damaged my drivers after running antivirus and uninstalling it. So I download the Chipset Driver to my Dell XPS 8300 and after installing the Drivers I restarted my comp, and It never gets pass the windows loading logo until it reboots my computer, If I don't press f8 and choose "Last known settings that worked" my computer never boots past Windows loading logo even if I run repairs and restores. I want to fix this issue so I can stop using "Disable Drivers signature enforcement"

More about : guys computer usb ports work

October 9, 2014 4:57:20 PM

Have you tried using a P/S2 keyboard and going into the device manager and deleting your usb hubs there. Then the system should detect them and reinstall them correctly.
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October 9, 2014 9:29:08 PM

littleleo said:
Have you tried using a P/S2 keyboard and going into the device manager and deleting your usb hubs there. Then the system should detect them and reinstall them correctly.


No I haven't but I'll try tomorrow and tell how things went.
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October 10, 2014 9:39:12 AM

One problems I don't have a P/s2 mouse port :/ 
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