HD cannot format

chinita0018

Reputable
Oct 10, 2014
10
0
4,510
i have a wd my passport then unfortunately it unplugged from the laptop my fault, but the thing is every time i open it now it says need to format.if i will click the format button it says it cant be formatted. what should i do? thanks.
 
Solution
Hey chinita0018. Try through disk management. Check out this link and choose the corresponding OS for detailed instructions on how to do that: http://wdc.custhelp.com/app/answers/detail/a_id/3865/

Hope that helps.
Boogieman_WD

chinita0018

Reputable
Oct 10, 2014
10
0
4,510
hi boogie thanks for the reply. i did formating still it says unable to format. what should i do?? should i do it again?




 
You could also try to Write Zeros with DLG (Data Lifeguard Diagnostic). This writes zeros on each block of the hard drive, but your data becomes practically almost impossible to be recovered after it. You could try to format this again it after you've done that. Here's a link for the program (it's free): http://support.wdc.com/product/download.asp?groupid=810
And here's a link with instructions on how to do that: http://wdc.custhelp.com/app/answers/detail/a_id/1211/

Let me know if this works for you.
 

chinita0018

Reputable
Oct 10, 2014
10
0
4,510
hi there after 16hrs of formatting (write zero). it doesnt appear at the my computer. if i try to manage it says unallocated. what will be my next step? thanks. i hope it was successful.





 

chinita0018

Reputable
Oct 10, 2014
10
0
4,510
i dnt know what to choose between the FAT and NFTS. so whaty i did is just next next then finish. after using the data life guard i successfully formatted the HD. then from disk management disk 1 is not initialized and the other box i cant make a new volume. so what i did is initialized it and make a new volume after doing that still it says the driver needs to be formatted.