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acer E1-531 black screen

Tags:
  • Laptops
  • Acer
  • Connection
  • Windows 8
October 10, 2014 3:31:38 AM

i have an acer E1-531 windows 8 laptop. A couple of days ago i was using it and then turn it off and hours later when i switched it on it turn on but after the acer logo it showed nothing but a black screen and a mouse pointer. i have tried every solution i on this site but with no luck: i have treid pressing f2, f8, f10, Ctrl+ Alt+ delete, and i have also followed this steps with no luck: 1.Turn off the computer.
2.Disconnect all peripheral devices and remove all USB devices and media cards.
3.Disconnect the AC power adapter and remove the battery.
4. Press and hold the power button for at least 15 seconds.
5.Reconnect the AC power adapter, but do not connect the battery.
6. Turn on the computer

nothing seems to work please help

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