Nvidia GTX 780 Palit Super Jetstream 3GB Causing Game Crashes

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SoggyBreadFTW

Reputable
Oct 10, 2014
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4,510
Well a week today i received my new Nvidia GTX 780 Palit Super Jetstream 3GB, I swapped the card out for my old one which was an Nvidia GTX 570, and installed the drivers from the disc that came with it. Restarted my pc as it said to do and left it to boot. Also i updated the Nvidia drivers for the card through Geforce Experince. I immediately jumped on Counter Strike Global Offensive and joined a game, depending on the map and number of players it would crash and not respond, sometimes this was instant and other times maybe it lasted for 30 seconds to 1 minute. I thought this was a problem with the game and restarted CS, same thing happend just as before. So i tried another game Borderlands 2 and a modded version of Skyrim. On these games it would crash after i moved around abit and moved into a new area, it was as if it would do it everytime it loaded a new part of the map. Loaded up MSI Afterburner to see what the problem was, it was evident that the GPU usage had gone from 90%+ to 0%. I looked at temps on GPU and card did not exceed 50 degrees. I ran a benchmark on MSI Heaven and it would run for the first 5-10 seconds then stop, once again it would start 10 seconds later run for 2-3 seconds then stop again and repeat this problem over and over again until i closed it down. I updated my BIOS and did a fresh install of Windows 7 and problem still persists.

PC Specs:
CPU: Intel i7 2600k 3.4 GHZ
GPU: Nvidia GTX 780 Palit Super Jetstream 3GB GDDR5
Motherboard: Asus P8Z68-V NonPro/Gen3
PSU: Corsair TX 850
RAM: 8GB Vengeance Ram
Windows 7 Home Premium



Images:

MSI Afterburner - Spikes are when games started and dropped when crashed. Games = CSGO, BL2, Skyrim
http://http://
http://

CPUID CPU-Z
http://imgur.com/ysyfF0Q,L5v44hC
http://imgur.com/ysyfF0Q,L5v44hC#1

Any help or suggestions are greatly appreciated.
 
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coovargo

Honorable
Nov 22, 2012
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10,710
Sounds like you have a defective GPU. To verify however, check your power supply is rated to handle the full low and isn't having any brownouts. You can do this by running a game and taking a volt meter, switching it to DC and checking that the 12V rail (Yellow and Black on any 4 pin connector) is never dropping under 11.95. If it is rateded correctly, and the PSU is not an issue, then check if when you put the old card in the problems go away. If they do, the card is defective.

If there is STILL an issue after both these are verified:

You need to also verify your drive health. Usually issues with drive health will immediately be recognized within the windows operating system so I don't usually recommend bothering, but there are plenty of tools out there to check the smart system. Even if the drive is CAUTION, it doesn't mean it's defective, only that it may be a very good idea to replace. After this check the systems memory.

 
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