New Build no Video Output

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TeeSee1962

TeeSee1962

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Oct 10, 2014
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Hi all, sorry if this seems another deja vu to you all but please help I'm getting desperate.

New Build

ASrock H87M-ITX
Intel Core i5-4590
G. Skill (2x4GB) DDR3 1866 (F3-1866C9D-8GAB)
Corsair CX500M PSU
Seagate ST1000DX001
MSI N760 2GD5 Overclocked ITX Graphics card
Cooler Master Elite 110 Case

I'm at my wit's end. This is my first build for over 20 years and I wanted a compact PC for the living room as an entertainments system with some occasional gaming.

I'm just not getting off the first base. After building the PC there's no video output.

I've gone through the excellent checklist and checked every thing time and time again. I've even tried the memory in every configuration I can think of, none one in each slot, the other stick in each slot and both swapped into each slot. I thought it was the motherboard so I swapped it out for a new one and I still have the same problem. (Cleaned the old paste and applied new MX-4 paste).

I'm building it next to my old desktop PC and swapping the DVI cable from my old PC to the new build. I've even tried a brand new D-SUB cable and even the motherboard HDMI into the lounge TV. Same problem. I've used all three methods on the integrated graphics, and DVI and HDMI from the GPU.After resetting CMOS tried the onboard graphics again.

The biggest problem with these boards is lack of speaker connection even though I have the speaker I can't connect to get the beep clues. Even tried earbuds from the speaker out jack on the mobo.

I'm getting power to cpu fan, gpu and case fan. I get soft stop by holding in the case power button for a few secs. I'm not thinking it's the mobo now. I don't suspect the PSU (although I could be wrong) becasue I bought the 430 first of all before finding out I needed the 500 for the GPU. I still had that kicking around and used that on the second build trying the integrated graphics firstly. Then swapped over to the 500 with the integrated grahics. Same result.
After first switch on the PC runs for about 30 seconds to a minute before powering down then restarting - this time it doesn't power off. I suspect that is normal?

I could be clutching at straws here but I'm now suspecting the memory isn't copatible with the motherboard? Would this cause the problem?

Thanks in advance for your help.
 
Solution
Tcinator
that 9/10 times means the board is defective. that was the test.

Try what I said before you rma that board:

NOW, if the board is good,it sounds like UEFI security at its best saying NO to your standard bios Video card. The bios is trying to auto select the 760 and failing. reset the bios without the 760 inside, plug into the onboard video and boot. you should get a Post and bios screen hopefully. After getting into the bios you can disable the uefi security for pci and be home free. every mfg makes the uefi security different but the idea is the same
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Tcinator

Tcinator

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Jun 25, 2014
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Maybe this will help some... strip down the board. leaving only psu, mobo, processor. turn it on (w/o ram) make sure the cpu fan whizes on and donesnt slow down. then put ram in. and boot if you notice the fan kick on and then slow down. if it does, you have a atleast partially POST'ing mobo. make sure the 760 isn't in the pc at all.

NOW, if the board is good, which is more likely than not, it sounds like UEFI security at its best saying NO to your std bios Video card. The bios is trying to auto select the 760 and failing. reset the bios without the 760 inside, plug into the onboard video and boot. you should get a Post and bios screen hopefully. After getting into the bios you can disable the uefi security for pci and be home free. every mfg makes the uefi security different but the idea is the same
 
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TeeSee1962

TeeSee1962

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Oct 10, 2014
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Thanks - sorry for sounding dumb, do you mean put the ram in with the mobo still powered up or switch of the PSU then put the ram in? And any particular slot or both in together?
 
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Tcinator

Tcinator

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Jun 25, 2014
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NOOOO lol power off: no ram, then power it on. THEN turn it off.... then add ram. it doesn't matter what slot. THEN power it back on.... lol NEVER add hardware to the mobo when power is on or connected to it. make sure you flip the switch on the psu off.
 
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P

Paul NZ

Polypheme
Sep 15, 2014
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If it doesnt turn on at all it could be because the mobo need BIOS 1.80 on it before it'll support that CPU

1150 Core i5 i5-4590 (C0) Haswell-R 3.3GHz 6MB 84W P1.80

If this BIOS isnt on the mobo now its not going to do anything. And this can happen, if you buy the newer haswell refresh CPU's
 
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TeeSee1962

TeeSee1962

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Oct 10, 2014
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TCinator - thanks for the advice but I noticed no difference in fan speed with no ram and then ram (I switched off to swap lol). Tried resetting cmos on jumper, and evem took out battery for 15 secs - still no joy. But thanks anyway.
 
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Tcinator

Tcinator

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Jun 25, 2014
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that 9/10 times means the board is defective. that was the test.

Try what I said before you rma that board:

NOW, if the board is good,it sounds like UEFI security at its best saying NO to your standard bios Video card. The bios is trying to auto select the 760 and failing. reset the bios without the 760 inside, plug into the onboard video and boot. you should get a Post and bios screen hopefully. After getting into the bios you can disable the uefi security for pci and be home free. every mfg makes the uefi security different but the idea is the same
 
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Solution
TeeSee1962

TeeSee1962

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Oct 10, 2014
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4,510
TCinator - I think it's looking like the board then in that case. I tried no hdd and without 760 or keyboard. No difference in fan speed.
2 boards though both defective? It's not impossible but still. You don't think it's a ram issue - wrong ram? or this bios issue. Don't know how to tell which version I have.
 
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Paul NZ

Polypheme
Sep 15, 2014
20,779
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61,010


Theres only 2 ways to fix it if the BIOS thats on the mobo doesnt support this CPU

1. Take it into a PC shop ask them to flash it with a lower spec CPU then put yours back in

2.. You'll have to buy a lower spec CPU then do the above

 
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Chicano

Chicano

Judicious
Aug 29, 2011
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Tcinator has apoint there... on some motherboards the onboard video is diasbled when the GPU is in the slot. They are also in VGA by default unboxed. Have you removed the PCIe Card? and tried onboard VGA?

They should automatically change to the connected video output but they don't always do or does the montor switch right away.
 
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TeeSee1962

TeeSee1962

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Oct 10, 2014
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Thanks all - I think this problem is beyond me. Gone are the days of the old 486's and pentium builds, wrestling with dma's for sounblasters ems/xms in dos to get the magic 640kb limit and doom lan parties. Thought I could drop back into it after all those years but things have gone postal since then.
I'm taking this in tomorrow to a local shop let the young 'uns take a look then if I have to rma the boars I'll be looking for a different board after this.
Again - thank you all for your time and your help - and I have learned a lot from both of you. Once they have that post bios on screen I'm grabbing it off them to do the rest. Cheers.
 
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TeeSee1962

TeeSee1962

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Oct 10, 2014
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4,510
Hi Chicano - on the first board I did add the gpu before starting, but after I rma'd that board on the second build I left the gpu off and tried every combination of onboard graphic DSUB, DVI and finally HDMI before adding the GPU then repeating the output to PC monitor and HDTV.
I reset the cmos and tried TCinator's method without gpu then took out battery too and retried again with onboard graphics.

Will keep you all upto date after I visit the local pc shop tomorrow. Thanks all again.
 
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TeeSee1962

TeeSee1962

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Oct 10, 2014
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4,510
UPDATE

took the build into a local PC repair shop this morning who confirmed the board was dead. Maybe I've been unlucky with a bad batch of these - both were from Amazon within 3 days of each other.
RMA'd the board and now ordered an Asus Maximus VII Impact. Hope this one works...
 
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