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High Pings when anything is downloading.

Tags:
  • Download
  • Internet Service Providers
  • Computers
  • Wireless Network
  • Packet Loss
Last response: in Wireless Networking
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October 10, 2014 3:45:53 PM

Ever since the beginning of October.

I've been having high pings and slower download speeds (1.3 MB/s -> 400 KB/s)

Now I noticed that whenever something is downloading and run a pingtest. It will have massive problems. About 10% packet loss average, 500 ms Ping and above 100 ms Jitter.

I proved this by downloading a CS:GO update. When downloading I got around 600 ping then during the test I paused the download and it would gradually reduce.

Usually there are 9 devices on average connected to the internet, But even when I restarted the router to reset the clients. I still had a problem


Ping While Steam is downloading at 400~450 KB/s MAX SPEED

Ping while steam is downloading at a 256 KB/s speed cap


Ping while no downloads

I ran full virus checks on my computer and defragged the hard drives.

Specifications:

Router Model: Linksys WRT310N

Computer:
Mainboard : ASUSTeK COMPUTER INC. P8H61-M LX PLUS
Processor : Intel Core i3 2120 @ 3300 MHz
Power Supply: XFX 550W

WiFi adapter: N900 Dual Band Wireless USB Adapter TEW-684UB

OS: Windows 8

ISP: Distributel Communications

So if anyone has any suggestions? Maybe if its a computer problem or a router problem. Or just a problem on my ISP's end.

More about : high pings downloading

October 10, 2014 3:49:14 PM

Is this problem only on your PC - or are other devices having the same issue?
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October 10, 2014 3:55:38 PM

ronintexas said:
Is this problem only on your PC - or are other devices having the same issue?
Yesterday I noticed both my phone and computer were experiencing MASSIVE lag. but right now, downloading an app and running a speed test at the same time on my phone don't have an effect on it. Can't say how it goes for the other devices though

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October 10, 2014 4:28:19 PM

What ISP do you have - and what modems/routers are in play?
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October 10, 2014 4:32:37 PM

ronintexas said:
What ISP do you have - and what modems/routers are in play?


Router Model: Linksys WRT310N

ISP: Distributel Communications

I'll look up the modem in a bit
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October 10, 2014 6:19:23 PM



I connected to my router directly (ethernet).. Same download speed and everything
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October 10, 2014 6:26:54 PM

Wow. Can you connect directly to the modem?
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October 10, 2014 6:30:15 PM

Here is what I am getting:





Both tests were run while I had 4 tabs open on my main computer, plus 3 other computers on the network playing games - and streaming a movie on netflix....

Something is definitely wrong with your connection.
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October 10, 2014 7:15:24 PM

ronintexas said:
Wow. Can you connect directly to the modem?


Same result. Also on the router. It has 4 computer logos. When the Ethernet cable is connected to my brothers computer its blue.. When its connected to mine it's yellow greenish
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October 10, 2014 7:28:27 PM

ETHERNET (1, 2, 3, 4 - Green/Blue) – These numbered LEDs corresponding with the numbered ports on the router’s back panel, serve two purposes. The LED is solidly lit when the router is connected to a device through that port. It flashes to indicates network activity. Green indicates Gigabit speeds and blue indicates 10/100 speeds.
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October 10, 2014 7:29:59 PM

One more step to verify - if your brother connects directly to the modem - does he still experience the lag?
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October 10, 2014 7:32:10 PM

ronintexas said:
One more step to verify - if your brother connects directly to the modem - does he still experience the lag?


His connection is fine, with downloading... and like 40 tabs open in google chrome. So I'm guessing this is a computer problem. Any programs to suggest? if it is

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October 10, 2014 7:34:46 PM

Since his computer is working fine, and your computer fails (high ping/lags), there is something on your computer that is creating the issue. I would uninstall the LAN drivers and download the latest drivers from the manufacturer's website to see if that helps.
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October 10, 2014 7:54:01 PM

ronintexas said:
Since his computer is working fine, and your computer fails (high ping/lags), there is something on your computer that is creating the issue. I would uninstall the LAN drivers and download the latest drivers from the manufacturer's website to see if that helps.
This problem both occurs on LAN and WLAN. I also have already tried that

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October 10, 2014 8:11:18 PM

You said, "His connection is fine, with downloading... and like 40 tabs open in google chrome. So I'm guessing this is a computer problem. Any programs to suggest? if it is"

If his connection is fine - and your connection is not - even when connected to the modem directly, something in your computer is amiss....it could be drivers, it could be your IP V4 settings - since it is both wi-fi and wired - that has me worried about what it can be - as both have different setting supposedly.....
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October 10, 2014 8:48:30 PM

ronintexas said:
You said, "His connection is fine, with downloading... and like 40 tabs open in google chrome. So I'm guessing this is a computer problem. Any programs to suggest? if it is"

If his connection is fine - and your connection is not - even when connected to the modem directly, something in your computer is amiss....it could be drivers, it could be your IP V4 settings - since it is both wi-fi and wired - that has me worried about what it can be - as both have different setting supposedly.....


Should a restore point help?

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October 10, 2014 9:04:45 PM

You could give it a try.
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October 11, 2014 7:47:40 AM

I can't find a restore point before this lag started happening. Another note I found is that, Let's say 400 KB/s is my maximum download speed as of now. In steam I can throttle my cap to no limit or 64 KB/s. If I cap it at 256 KB/s which is essentially 1/3 of my download cap. Pings are fine. Then i raise it to a cap of 512 KB/s then it would go bad again.

Is there an option in 192.168.1.1 that can limit a certain device's download speed. Is there possibly something my brother is hiding from me?
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October 11, 2014 7:57:17 AM

When you plugged in directly to the modem, and the ping and downloads were still lagging, that eliminated any settings in the router that limited you.

There are programs that you can install on a computer to limit download speeds....netlimit is one of them. This would have an effect on download speed, but shouldn't put the ping times off by the numbers you have posted.
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October 11, 2014 8:14:17 AM

Oh and I made a mistake yesterday, Apologies but I never got the chance to connect directly to the modem. As time was limited and I had to get out of there :p 

Also I don't know if this is something groundbreaking but my download speed has slightly gotten better. Going from
To


Keep in mind it's been ranging within 400 KB/s for the past 6 days
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October 11, 2014 8:23:53 AM

If your brother is sharing the connection with you, and he is playing a game that utilizes high bandwidth and/or using torrents, it can have a big effect on your computer....that is why I said to connect it directly. The process of troubleshooting is eliminating the possibilities until you are left with the solution. Your upload speeds are very low....but the download is doing well.....
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October 11, 2014 8:26:25 AM

ronintexas said:
If your brother is sharing the connection with you, and he is playing a game that utilizes high bandwidth and/or using torrents, it can have a big effect on your computer....that is why I said to connect it directly. The process of troubleshooting is eliminating the possibilities until you are left with the solution. Your upload speeds are very low....but the download is doing well.....


Yeah the upload speeds are always bad (Before this it was 50 KB/s though), I don't mind. His computer is always on sleep but I disconnected his computer from the ethernet so he's not connected to the internet and I still had a major problem. However if I were to actually connect to the modem and I still had this problem. What should I do
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October 11, 2014 8:53:41 AM

Check to see if you have anything running in the background like torrents or netlimit. Something is limiting your speed - either a program utilizing the bandwidth or something limiting it....Task Manager should show all programs that are active.
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October 11, 2014 9:44:14 AM

ronintexas said:
Check to see if you have anything running in the background like torrents or netlimit. Something is limiting your speed - either a program utilizing the bandwidth or something limiting it....Task Manager should show all programs that are active.


Nope, no torrents or netlimit or anything utilizing the internet on my end
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October 11, 2014 12:11:24 PM

Ok another important thing i just found out is that when my computer is downloading, It seriously affects my phones ping also. Not doing anything to it's download speed
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October 11, 2014 6:12:19 PM

With the limited bandwidth you have on your modem (I am assuming it is 5Mbps down and 1Mbps up), if someone is downloading something (or uploading something) by default, Windows utilizes 80% of the available bandwidth. So if computer "A" is downloading a 4GB file, 80% of the bandwidth, or 4Mpbs is being utilized by that computer. If computer "B" tries to download something, it should max out at 0.8Mbps (20% of the bandwidth is left over from computer "A", and computer "B" can utilize 80% of that bandwidth). Most routers should balance the bandwidth, giving 50% to computer "A" and 50% to computer "B", but not all will do this.
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October 11, 2014 7:37:10 PM

ronintexas said:
With the limited bandwidth you have on your modem (I am assuming it is 5Mbps down and 1Mbps up), if someone is downloading something (or uploading something) by default, Windows utilizes 80% of the available bandwidth. So if computer "A" is downloading a 4GB file, 80% of the bandwidth, or 4Mpbs is being utilized by that computer. If computer "B" tries to download something, it should max out at 0.8Mbps (20% of the bandwidth is left over from computer "A", and computer "B" can utilize 80% of that bandwidth). Most routers should balance the bandwidth, giving 50% to computer "A" and 50% to computer "B", but not all will do this.


Alright, Also my download speed has recieved a HUGE kick

Also steam going twice as fast now.. downloading at 1.1 MB/s. While 9 devices on the internet, I guess its safe to say it was a bandwidth issue.

Latency while steam is downloading.

I can't say for sure yet if the problem is fixed. It looks okay for now though and I hope that its back to normal
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