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windows 8 random shutdown (help please)

Tags:
  • Random Shutdown
  • Windows 8
October 10, 2014 10:52:53 PM

last Christmas i bought a ASUS s56c ultra book and it was strange about once a month or longer 2 months inbetween the computer would just turn off with no warning or error as if the battery died (it is usually plugged in) but this month it has started to happen much more offten. about every 30 minutes daily. looking at the event logs i receive this

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 3

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-10-11T09:39:01.127547000Z

EventRecordID 2825

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer BRADS-LAPTOP

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0

i then proceeded to call ASUS but all they did was give me the run around and tell me well you can do a wipe of your laptop (i did this before i called in) and i told them that dident work and they told me my 12 month warranty was up when i still have 3 months to the date that i purchased it and they wanted me to pay upwards of 200 dollars to have it fixed under warranty

i would really appreciate the help i really need a working laptop but im strapped for cash and not really any room to spend for repairs with the exception buying a new hard drive. battery. charger ect.

edit: i would like to add that im pretty well with electronics repairs so if i must intstall a new motherboard then i can do so myself if i can find a working part that needs replaced if its a hardware problem!

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