Razer keyboard double key presses

Jared0430

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Oct 11, 2014
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I have just received my brand new Razer Blackwidow Chroma keyboard which has recently been released. Since day 1 I noticed that I was double tapping keys (I would press the key once and the letter would actually register twice). At first I thought I just needed to get used to the keyboard and it was in fact a fault of my own, however now I am not so convinced.

I notice is mainly on the 'N' key and sometimes the enter key, sometimes the enter key actually gets stuck in until I press it again.

Earlier I performed a bit of a test, I held each key, A-Z + 0-9 for around 1 second in notepad and was extremely surprised at the outcome. Each key is around the same, obviously you expect some fluctuation due to human error, but the 'N' key was a different story. See my results in the below pastebin.

http://pastebin.com/fexLvU3b

As I was performing the test I was pressing enter between each letter and like usual, every now and then it would double tap however I removed these blank lines from the file.

This doesn't only happen to the 'N' key, I see it on others too but N seems to be the most prominent.

Can anybody offer me any guidance on this?
 

Jared0430

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Oct 11, 2014
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I was hoping that wouldn't be the case since I think it was despatched from the Netherlands (purchased from Razer's own online store).

I have submitted a refund request, thanks for the reply.
 

Jared0430

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Oct 11, 2014
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I have requested a RMA for mine, I am getting ready to ship it back to Germany now (which I have to pay for) for a refund.