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random crashes: event id 41, task category 63. pls help!

Tags:
  • Windows 8
  • Systems
  • Random Shutdown
  • Event Id
Last response: in Systems
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October 11, 2014 11:54:52 AM

I have an Gateway PC and it just randomly powers off and restarts. Changed to new PSU this week. I turned off all hibernating and sleep functions. No overclocking or overheating. Cleaned the fan and inside for dust. All drivers and windows seemed updated. Did memory and hd test and passed. Got new power strip. Still cant find the problem. Please Help

uploaded a minidump file: https://onedrive.live.com/?cid=C6856FE16CE9EDE8&id=C685...



Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/9/2014 5:28:41 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: honson
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-10-09T21:28:41.361431300Z" />
<EventRecordID>28419</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>honson</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">80</Data>
<Data Name="BugcheckParameter1">0xfffff80116b4f3f0</Data>
<Data Name="BugcheckParameter2">0x8</Data>
<Data Name="BugcheckParameter3">0xfffff80116b4f3f0</Data>
<Data Name="BugcheckParameter4">0x2</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

More about : random crashes event task category pls

October 11, 2014 12:05:43 PM

Try another PSU. That can mean there's a prob with the PSU
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October 11, 2014 12:30:17 PM

i just installed a new PSU couple of days ago and still same problem
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October 11, 2014 12:48:20 PM

It maybe faulty too then. Make sure the connections are in properly, on the mobo
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October 13, 2014 1:16:16 PM

Checked the connections and had a friend test the new PSU out. Its working fine.
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!