Motherboard: Asus X501a
Greetings,
I have a problem with my laptop. There is no LED indicator it is getting power when plugged in, and will not turn on. With or without the battery. I have confirmed that the AC adapter plugged into the wall is putting out 19V as it should. The DC jack in the laptop is also sending 19V to the motherboard yet there is still no indicator it is receiving power. Could this mean I have a defective motherboard? I also checked the voltage on the pins that connect to the battery from the motherboard. Each pin seems to give 1V each yet the battery says it needs minimum of 10V. I believe that it is not receiving enough power and there is a broken component somewhere along the line. Am I correct?
Thanks for your help.
Greetings,
I have a problem with my laptop. There is no LED indicator it is getting power when plugged in, and will not turn on. With or without the battery. I have confirmed that the AC adapter plugged into the wall is putting out 19V as it should. The DC jack in the laptop is also sending 19V to the motherboard yet there is still no indicator it is receiving power. Could this mean I have a defective motherboard? I also checked the voltage on the pins that connect to the battery from the motherboard. Each pin seems to give 1V each yet the battery says it needs minimum of 10V. I believe that it is not receiving enough power and there is a broken component somewhere along the line. Am I correct?
Thanks for your help.
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