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Please assist: 1.5 tb WD Elements Hard drive failed and need data

Tags:
  • Western Digital
  • Partition
  • Storage
  • Hard Drives
Last response: in Storage
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October 11, 2014 9:32:26 PM

Hi Everyone,

I'm hoping to get some help. I had a power outage while my WD Elements 1.5 TB Hard drive was on. I wasn't accessing it but apparently that was enough.

I had a lot of important data on it but losing hope after unsuccessful attempts to use PhotoRec to get items off it.

It doesn't show as accessible in MyComputer but is detected. I've included what it shows under the "Manage" view of the drive.

I've also tried MiniTool Partition but it doesn't seem to be able to fix the partition. I've also tried Partition Bad Disk and it just shows the whole 1.5 TB drive as one bad block. It won't let me fix it either.

Does anyone have any other bits of advice? I'm at a loss as what to do. It seems the data is not recoverable. I can't figure out how to get it to show or even how to use it again.

Please see attachments.

I'm grateful for any ideas/help please. Thank you.

More about : assist elements hard drive failed data

a b G Storage
October 11, 2014 9:36:12 PM

It looks like the controller in the USB enclosure has been damaged. You may be able to get an identical drive and switch out the hard drives to get the data - often the actual hard drive may be ok.
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a c 113 G Storage
October 11, 2014 9:45:19 PM

If the internal converter board (SATA to USB) is damaged, open up the case and connect the drive directly to your motherboard SATA.
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a b G Storage
October 13, 2014 12:34:34 AM

Hi there dime5150,

Most of the WD's external drives have hardware encryption and the drive should not be taken out of the enclosure in order to retrieve the data. The good thing is that the WD Elements is not. So, you could try what Emerald suggested you. Most probably the drive is ok while the casing is damaged.

Hope this will help,
D_Know_WD
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