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How do you remove a hacker who has administrative rights?

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  • Hacker
  • Windows 8
  • Computers
Last response: in Windows 8
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October 11, 2014 11:40:00 PM

My computer has been running slow so I checked my computer and found out that I have a hacker who is a joint user with a / next to my username and it took over and this birdnerd62510 has administrative rights. Is there anything I can do cause if I reset my computer to factory settings I dont have the paperwork to get my anti virus back without having to buy it again.Will this fix my hacker problem? If I dont get rid of this jerk soon who knows what they might do.

More about : remove hacker administrative rights

October 11, 2014 11:45:03 PM

Go to user accounts. See if its there. If it is, delete it. And do a full scan with an AV program
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October 12, 2014 12:25:56 AM

but this jerk user called birdnerd62510 is joint with my wifes name and it kicked my wife off as admin and now birdnerd62510 is. I would have to delete the admin and my wife as the user. I would think that deleting the admin might cause problems. I could be wrong though.
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October 12, 2014 12:29:52 AM

Well copy her stuff somewhere else for now then delete the account then put her stuff / folders back. Or reformat / reinstall windows
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October 12, 2014 12:58:19 AM

I could possibly do that but, if the hacker got admin rights, he or she made a user based on our wedding anniversary and my wifes hobby so they probably know her IP adress and the network password as well even if I do reinstall/reformat windows

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October 12, 2014 1:07:01 AM

Change the password
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a c 492 * Windows 8
October 12, 2014 1:08:16 AM

1. Turn that PC off
2. Change your WiFi password
3. Wipe and reinstall the OS on that PC
4. From a completely different PC, go change ALL your passwords. Everywhere.
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October 12, 2014 1:36:59 AM

I read up and it says that it may want me to insert a media disk if it needs missing files. I dont have those disks cause best buy installed windows 8 on it for me. Dont want to have a paper weight cause I dont have those disks
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a c 492 * Windows 8
October 12, 2014 1:39:46 AM

Tom4186 said:
I read up and it says that it may want me to insert a media disk if it needs missing files. I dont have those disks cause best buy installed windows 8 on it for me. Dont want to have a paper weight cause I dont have those disks


What OS did it come with originally? Windows 7?
And then BestBuy installed Windows 8 for you? If they did, they are required to have given you the install media and the license key.
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a b * Windows 8
October 12, 2014 3:47:08 AM

Tom4186 said:
My computer has been running slow so I checked my computer and found out that I have a hacker who is a joint user with a / next to my username and it took over and this birdnerd62510 has administrative rights. Is there anything I can do cause if I reset my computer to factory settings I dont have the paperwork to get my anti virus back without having to buy it again.Will this fix my hacker problem? If I dont get rid of this jerk soon who knows what they might do.


Please post a screenshot of this. What you're saying makes little to no sense.
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a c 492 * Windows 8
October 12, 2014 3:52:57 AM

Pinhedd said:
Tom4186 said:
My computer has been running slow so I checked my computer and found out that I have a hacker who is a joint user with a / next to my username and it took over and this birdnerd62510 has administrative rights. Is there anything I can do cause if I reset my computer to factory settings I dont have the paperwork to get my anti virus back without having to buy it again.Will this fix my hacker problem? If I dont get rid of this jerk soon who knows what they might do.


Please post a screenshot of this. What you're saying makes little to no sense.


Right. There is quite a lot of weirdness in this.

1. BestBuy installed the OS, but failed to give the install media, etc.
2. A new admin account, based on hobbies and anniversary date. If true, there are WAY bigger problems.
3. What is a 'joint user'?
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