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I can't play Dota 2 on my laptop. Always failed to create D3D device. i updated the latest driver/

Tags:
  • Laptops
  • Drivers
  • Devices
Last response: in Laptop Tech Support
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October 12, 2014 1:44:17 PM

I got a problem.Failed to create D3D device on launching dota 2. I have already updated latest graphics drivers. And the instruction from steam game support not working. Can someone help me? I bought the laptop for the reason of playing dota 2. Please help.

More about : play dota laptop failed create d3d device updated latest driver

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October 12, 2014 1:50:16 PM

Need to know what laptop you have (manufacturer and model number).

-Wolf sends
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October 12, 2014 2:04:15 PM

I have lenovo g580 laptop. intel r hd 4000 and nvidia gforce 610m.
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October 12, 2014 2:06:32 PM

Wolfshadw said:
Need to know what laptop you have (manufacturer and model number).

-Wolf sends


I have lenovo g580 Intel R core i3-3120M.
Graphic cards are Intel R HD 4000 and Nvidia Gforce 610 m
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October 12, 2014 2:25:53 PM

Not sure if it's a bad driver install (where did you download the drivers from?) or if you have the graphic settings set too high (can you even get to the set up page?)

Only thing I can recommend is downloading the latest graphic drivers from Lenovo, removing your currently installed drivers and then re-installing the ones downloaded from Lenovo. If you are able to get into the game's graphic settings page, turn down/off everything and see if it loads then.

-Wolf sends
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October 13, 2014 4:27:53 AM

Wolfshadw said:
Need to know what laptop you have (manufacturer and model number).

-Wolf sends


Wolfshadw said:
Not sure if it's a bad driver install (where did you download the drivers from?) or if you have the graphic settings set too high (can you even get to the set up page?)

Only thing I can recommend is downloading the latest graphic drivers from Lenovo, removing your currently installed drivers and then re-installing the ones downloaded from Lenovo. If you are able to get into the game's graphic settings page, turn down/off everything and see if it loads then.

-Wolf sends

Yes Bro, I updated the drivers correctly from lenovo website. But still can't launch. I can't ever get to Game graphic setting. How can I do ?
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October 13, 2014 4:49:48 AM

I don't know then. I've seen video of the game being played on the Intel HD4000 graphic, so I believe it's possible. I wonder, though, if your Geforce GT610m is getting in the way (though research says you should still be able to play it).

Did you try to manually set the screen resolution as seen in this video?

-Wolf sends
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