External HDD not recognised

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Antonio Jose

Reputable
Oct 13, 2014
2
0
4,510
Hi folks,
i've got a problem. I had an external hdd connected to my tv, one day, my girlfriend touched something and after that the hdd became unaccessible from tv, from pc...
It's kinda weird because it seems that if has been formatted, but it hasn't any file system...
When I connect it to a pc, it is detected, but not accessible from my computer, but it appears on disk administration (as shown on attached picture). There are no useful options available on right click menu (just dynamic disc conversion).
4q69uh.jpg

I would like to recover the hdd to the previous status with all the data stored in it. Is it possible? What tools should I use?

Thanks a lot.
 
Solution
SuperSoph_WD
Welcome to the community, Antonio!

I suggest you can try to assign a drive letter to your external using Command prompt.
Follow these steps:
- Open Command Prompt. (CMD)
- Type: diskpart
- At the DISKPART prompt, type: list volume
(Make note of the number of the simple volume whose drive letter you want to assign, change, or remove.)
- At the DISKPART prompt, type: select volume n
(Select the volume, where n is the volume's number, whose drive letter you want to assign, change, or remove.)
- At the DISKPART prompt, type one of the following: assign letter=L
(Where L is the drive letter you want to assign or change).
You can make L any letter as long as it is not already assigned to a drive.
[Source...
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Welcome to the community, Antonio!

I suggest you can try to assign a drive letter to your external using Command prompt.
Follow these steps:
- Open Command Prompt. (CMD)
- Type: diskpart
- At the DISKPART prompt, type: list volume
(Make note of the number of the simple volume whose drive letter you want to assign, change, or remove.)
- At the DISKPART prompt, type: select volume n
(Select the volume, where n is the volume's number, whose drive letter you want to assign, change, or remove.)
- At the DISKPART prompt, type one of the following: assign letter=L
(Where L is the drive letter you want to assign or change).
You can make L any letter as long as it is not already assigned to a drive.
[Source: http://www.tomshardware.co.uk/answers/id-1662802/solved-hdd-shows-device-manager-computer.html ]

Hope this helps you. Keep me posted with the results. :)
SuperSoph_WD
 
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Solution
A

Antonio Jose

Reputable
Oct 13, 2014
2
0
4,510
Thanks for your fast response, but i'm afraid that my drive doesn't appear when I type "list volume". :(

4v1lzc.jpg


Any clue?

Thanks!




 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960

Another thing you can try is getting the drive out of the external enclosure, but this will void its warranty.
You can plug it directly using a SATA cable , instead of the USB one.
However, if it's still under warranty, I'd suggest you contact your manufacturer's tech support for further assistance.
You might have a chance at getting a replacement for it.

Hope this helps.
SuperSoph_WD
 
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