Hi all,
I am looking for advice on a router for a small business. Let me begin by explaining that the shop I work in has never had a dedicated IT person and is approx. 7000 sq. ft. I am trying my best to correct an issue that we have had for a while with losing connection to our router.
The current router is a bt business hub 3 which after reading many forums is not the best piece of kit! I have had an engineer round to test the line and can find no fault. The problem is we just lose connection to the router "dns server not responding" and have to constantly re-set it. We have tills, stock systems, repair systems and card machines all requiring the internet so having to re-set this connection constantly is obviously not good for customer service.
The majority of devices are wired via cat 5 sockets around the building:
5 x Till Processors (Windows 7)
6 x Office pcs (Windows 7)
4 x card processing terminals
1 x sonos music system
The cat 5 sockets all lead up into the ceiling and then into a central unit in our office upstairs using an HP 1810-48G switch to connect all to the router.
We have an access point at the back of the shop where there is a café for wifi access and also a range extender for wifi at the front as the router's range does not cover the whole 7000 sq.ft. I have recently switched off the access point and this has dropped the wifi devices to one phone and one tablet and this has not made a bit of difference to the internet drop outs!
It has been suggested that we should take on a secondary broadband line for the café wifi and leave all the wired devices on the first line but I cant help worrying that this will not solve the underlying issue of the router not being able to cope.
Any recommendations for a router to suit a large number of devices would be much appreciated.
Many thanks in advance
I am looking for advice on a router for a small business. Let me begin by explaining that the shop I work in has never had a dedicated IT person and is approx. 7000 sq. ft. I am trying my best to correct an issue that we have had for a while with losing connection to our router.
The current router is a bt business hub 3 which after reading many forums is not the best piece of kit! I have had an engineer round to test the line and can find no fault. The problem is we just lose connection to the router "dns server not responding" and have to constantly re-set it. We have tills, stock systems, repair systems and card machines all requiring the internet so having to re-set this connection constantly is obviously not good for customer service.
The majority of devices are wired via cat 5 sockets around the building:
5 x Till Processors (Windows 7)
6 x Office pcs (Windows 7)
4 x card processing terminals
1 x sonos music system
The cat 5 sockets all lead up into the ceiling and then into a central unit in our office upstairs using an HP 1810-48G switch to connect all to the router.
We have an access point at the back of the shop where there is a café for wifi access and also a range extender for wifi at the front as the router's range does not cover the whole 7000 sq.ft. I have recently switched off the access point and this has dropped the wifi devices to one phone and one tablet and this has not made a bit of difference to the internet drop outs!
It has been suggested that we should take on a secondary broadband line for the café wifi and leave all the wired devices on the first line but I cant help worrying that this will not solve the underlying issue of the router not being able to cope.
Any recommendations for a router to suit a large number of devices would be much appreciated.
Many thanks in advance
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