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Dad Laptop/Notebook PC problem

Tags:
  • Troubleshoot
  • Help
  • Windows 8
  • Windows
  • Not Fixed
  • Laptops
  • VAIO
  • Driver
  • PC
  • Notebooks
  • Error
  • Sony
  • Problem
  • Support
  • Drivers
October 13, 2014 8:32:41 AM

My dad's keyboard and touchpad don't work, I troubleshooted the problem and applyed fixes but then it said "PC/AT Enhanced PS/2 Keyboard (101/102-Key) has a driver problem Not fixed"
And "PS/2 Compatible Mouse has a driver problem Not fixed" First it was the Synaptics Bus thingy with mouse but I reinstalled the driver and restarted, which resulted in a super long windows update but then it said it was a failure and reverted back to normal which took another long ass time. And then VAIO Control Center said it failed to connect to the Synaptics Pointing Device Drivee and it said I probably installed another driver even though I installed it from their driver site from my model number and OS. And I can't find the keyboard driver download, when I try to find it, I click download but it installs a dumb unnecessary program like Drive Toolkit which I have to pay for. Help?
It's a Sony VAIO model - SVF15217CXB Model Number - 54581601 Notebook PC Touchscreen.

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