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No sound after replacing broken GPU

Tags:
  • Sound Driver
  • GPUs
  • Graphics
Last response: in Graphics & Displays
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October 13, 2014 8:10:50 PM

Yesterday my graphics card (GTX560 TI) randomly died on me. I powered it off the night before, woke up and went to work and came home, only to find it didn't work anymore. I tried re-installing drivers from safe mode, tried a different PCI slot, tried everything I could but no matter what it would instantly crash in Normal boot.

From here I decided to take out the card entirely and just boot without a GPU. It loaded windows and I was on my desktop in no time and it ran perfectly fine, just without a GPU. However, I had no sound. Let me back up a bit and say when I built this PC with the 560 TI a few years ago, I never installed an onboard sound driver. I literally built the computer, turned it on and went along my business. The sound worked just fine, and there was never issue. However, as soon as I unplugged the card, I lost all sound.

From here I figured I'd probably been using Nvidia HD audio through my headset this entire time, so I tried installing my motherboard (z68 extreme 3 gen3) sound driver (Realtek), and loaded that up but still no sound. Didn't even detect my speakers or my headset, no matter what port I put them in.

So today I put a GTX 660 in my PC, started it up and installed the drivers that came with the disc. The card runs great, having no issues whatsoever. However, I have no sound still. I have the Nvidia HD audio driver again, but also the realtek one still. No sound. I tried uninstalling both completely and have no sound drivers at all, just to see if Windows would install a basic driver. Nothing. Tried reinstalling both of them separately, then together. Still no sound. I disabled the HDMI sound option on my GPU so that it wouldn't override the onboard sound, but still nothing happens.

I'm at a complete loss. I have been reading countless guides on here as well as various other sites for 4 hours straight and nothing is working. It worked fine until my GPU died, now no sound works no matter what. Doesn't even recognize my speakers or headset.

Please, if you know how to fix this issue I would be forever in your debt. This has truly stumped me and I've consulted numerous friends about this issue and they are all equally confused.

More about : sound replacing broken gpu

October 13, 2014 8:25:07 PM

ronintexas said:
You need to make sure your chipset drivers are installed for the mobo (download them from the website): http://www.asrock.com/mb/Intel/Z68%20Extreme3%20Gen3/?c...

Before the sound drivers on the mobo will work properly, the other drivers need installed.


So you're saying more than just the audio driver needs to be installed? Which one would I be installing other than that? More importantly, why would I need to when I initially built the pc I never had to. That's my confusion. Simply unplugging my GPU somehow made me lose all sound capabilities. I am thankful for your assistance, I'm just genuinely confused here.

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October 13, 2014 8:28:11 PM

I am not sure how you had audio working.....the realtek audio drivers are dependent upon the chipset drivers to produce sound out of the built in audio device (this is my experience).
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October 13, 2014 8:31:00 PM

ronintexas said:
I am not sure how you had audio working.....the realtek audio drivers are dependent upon the chipset drivers to produce sound out of the built in audio device (this is my experience).


I wish I knew. In any case, I might as well try downloading all the stuff I can from my motherboard's site as I don't have the start up disc anymore (Because I never used it). I'd really appreciate it if you could tell me which ones to download. Also, as of right now in my device manager>sound, the only driver I have is the Nvidia HD audio driver but I have it disabled. Should I just uninstall it all together?
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October 13, 2014 8:43:34 PM

You just pick the one for your operating system (Windows 7 - 32/64 bit, Windows 8 - 32/64 bit, etc). They put all the drivers in one download.
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October 13, 2014 9:20:44 PM

Make sure the onboard sound is enabled in the driver. I once had to enable it because the AMD card at the time auto disabled the onboard audio during installation.
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October 13, 2014 9:28:53 PM

Superkoopatrooper said:
Make sure the onboard sound is enabled in the driver. I once had to enable it because the AMD card at the time auto disabled the onboard audio during installation.


Tried this and it still doesn't work. Downloaded all of the drivers, and on the Realtek HD audio manager it doesn't even detect my headset or my speakers, nor do the jacks on the UI even light up. Is it possible the motherboard just broke all together in regards to sound? I feel like that's incredibly unlikely as all I did, literally, was unhook a graphics card.
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