The new Intel P3700 NVME PCIE SSD and Maximus 7 Hero

EH1206

Reputable
Oct 14, 2014
2
0
4,510
Hello, everyone! I am new here but I have a big headache. I just bought an expensive Intel P3700 NVME PCIE SSD, it is really a beast as per different review articles from the Internet. (3000MB/s read, 2000MB/s write for 800GB or larger model)

However, I found the compatibility issue with my M7H board, here is the headache:

My configuration:

CPU: Intel 4790K;
MB: Asus M7H, BIOS 1104 (Latest);
Ram: Kingston HyperX Beast 2400 DDR3 8GB x2, (XMP Profile 1 = 2400MHz, XMP Profile 2 = 2133 MHz);
VGA: Nvdia GTX 780 ti;
HD: WD Re 4 2TB;
SSD: Intel P3700 400GB (newly purchased) + latest firmware updated;
PSU: Cooler Master V1000 1000W;
CPU Cooler: Corsair H100i;

The description of my problem:

(A) Initially I had my 8GB x 2 ram in slot 2 & 4, XMP set to Profile 1, everything works fine, no 2nd/3rd boot/boot loop, nothing unusual;

(B) Then I installed the P3700, I could enter the OS (ram slot 2 & 4), and I could also install windows 8.1 in the new P3700, but then I found that I only get 8GB ram, which means another 8GB ram is missing;

(C) Still my ram is in slot 2 & 4, I tried to enter BIOS, but couldn't. When I pressed "DEL" I got dark screen only and ASUS Q Code = D5, which means "no space for legacy option rom";

(D) I unplugged my SSD, everything fine again;

(E) Then I tried to used slot 1 & 3 for my ram, the computer couldn't even boot, this time Q Code = 55, which means "Memory not installed";

(F) I then tried my ram into slot 1 & 2, for this time, i can enter BIOS, i can enter OS, i merely don't have dual channel ram, which was understandable and acceptable to me;

(G) However, in this case, I experienced 2nd / 3rd boot, the system will boot for twice or 3 times, no matter I boot for both cold boot or restart boot, when makes me feel worried;

(H) I changed XMP to profile 2 (2133MHz), or I also tried switching off the XMP, then I could boot without problem, no 2nd / 3rd boot.

So in conclusion, now i could only use 2 x 8GB Ram in 2133 MHz and single channel plus my Intel P3700 SSD, or i could choose to use my ram in 2400 MHz and dual channel, but without my new and expensive SSD, which drives me crazy...

And i have searched a lot through the Internet already, and I found this link from another ASUS forum:

"http://vip.asus.com/forum/view.aspx?board_id=1&model=MAXIMUS+VI+EXTREME&id=20140704075147174&page=1&SLanguage=en-us", in which other users described the similar problem of the Intel p3700 SSD with ASUS MBs as I described in item (C);

I wonder if some one could advise a solution, so that I could use my P3700 SSD together with my ram in dual channel, 2400MHz?? I don't think it is an easy to answer question, and I have tried doing all things i can think of such as trying another ram or clearing the CMOS.

I understand my problem is complicated when it consists of several issues, much appreciate if sb can advise sth which makes my rigs better then their current setting...Anyway I don't want to find that the P3700 SSD is a waste of money, or a big problem to ASUS board users.

Thanks a lot!!

EH1206
 

popatim

Titan
Moderator
Your ram should be in A2/B2 slots.

Keep in mind that anything above 1600mhz is considered overclocked memory and may introduce undesired issues in your system. Anything above 2133mhz isn't even a JEDEC memory standard which further complicates your problem which I'm afraid probably won't be resolved without Asus issuing a new bios to address it.

Try 2133 with 1.65v and if that doesnt work use 1600/1.5 or SPD values.
 

EH1206

Reputable
Oct 14, 2014
2
0
4,510


You did not read my description, i said what will happen when ram in A2/B2 slot already.

Anyway,I already had solution, which is, replacing the ASUS board.

I asked for help in Asus ROG forum, and they (the administrator) said, well, i can't get any solution in the forum as the SSD is a enterprise product and the ROG MB are for home users, and I should talk to the local Asus and Intel, i did ao to contact Asus and even after I carefully describe my problem, the CS still asked me silly questions as I know nothing about computer hardware or DIY, at that time i realize I am not going to get anything from those CS.

I change to use AsRock Z97 Extreme 6 as suggested by the founder of TheSSDReviewer.Com, and it turns out that the ASROCK MB works find with the P3700, i simply installed my P3700 SSD and my ram and then, it works! No special setting, nothing tricky. Here is the link "http://www.thessdreview.com/Forums/ssd-discussion/4082-hardware-nvme-running-2.html#post36657".

So, it is really a compatibility issue of ROG MB, not a setting issue.