Severe graphics glitches in game and subsequent freeze

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Jwoodall

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Nov 16, 2009
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Hi guys, I played a 2 games of CS:GO last night but on the second game my computer would all of a sudden out of the blue either split the display (see picture), turn completely black or display kind of like a grey hashed screen. I would completely lose all sound about a second after this. I have run a virus scan, updated my graphics driver and the problem still persists. I also tryed to run dishonored this morning and the exact same problem occured but I managed to tab out just before it fully froze and was left with the display split into two kind of like the display had been dragged right over the boundary - http://vvcap.net/db/nreYHEkUg6__LP0qMVKm.htp

I am completely lost as to what to do next. Please help!

My specs:
AMD RADEON HD 6800 series
AMD ATHLON II X4 640 PROCESSOR @ 3.00 GHz
8GB RAM
WINDOWS 7 64 BIT
 
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Jwoodall

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Nov 16, 2009
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I've just removed the heat sink and cleaned it, reapplied thermal paste and ive just started counter strike again and within a minute or so the bug started occuring again. I tabbed back out to Windows just in time and I had a pop up in the bottom right saying that the display driver had failed and had now successfully recovered.

Btw the game is still running whilst im typing this im just tabbed out. Im pretty certain though that if I was to tab back in the same thing would happen.
Any other ideas?
 
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rannon

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May 24, 2014
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did you try updating all drivers?
direct x 11.1 update?
check your cpu for dust as well?
but i think this in particular has a lot more to do with your vram heatsink on your gpu than anything else.
try undervolting your card or reducing the core memory clock and see if that is a temporary fix for now until you can figure out what the real problem is.
 
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Jwoodall

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Nov 16, 2009
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The only driver update I did was AMD Catalyst control centre. I dont know where to even start when it comes to updating direct x on its own and also how to undervolt my card or reduce its memory clock? Are these settings in the BIOS?
 
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rannon

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May 24, 2014
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no, but start here:-
http://www.microsoft.com/en-us/download/details.aspx?id=17431

after download this:-

http://event.msi.com/vga/afterburner/download.htm (download the first green box towards the left)

this is optional for monitoring you cpu and gpu temperatures:-
http://www.techpowerup.com/downloads/2089/real-temp-3-70/mirrors
(download from any server )
now install everything, after installing msi open it and let me know what you see , also let me know if you need instructions on the real temp file (again your choice , not necessary )
 
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R

rannon

Honorable
May 24, 2014
143
0
10,710

no, but start here:-
http://www.microsoft.com/en-us/download/details.aspx?id=17431

after download this:-

http://event.msi.com/vga/afterburner/download.htm (download the first green box towards the left)

this is optional for monitoring you cpu and gpu temperatures:-
http://www.techpowerup.com/downloads/2089/real-temp-3-70/mirrors
(download from any server )
now install everything, after installing msi open it and let me know what you see , also let me know if you need instructions on the real temp file (again your choice , not necessary )
 
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