Hello, I am having an issue with my new Netgear R7000 Nighthawk Router.
Wireless service is working properly to all devices except one. The Cisco Wireless TV receiver by AT&T Uverse. When watching live TV the signal intermittently freezes once about ever 2-5 minutes and then picks back up again after a couple seconds. I think this is by design, so that you need to pay for an advanced tech support team to resolve the issue with 3rd party routers. I refuse to pay more money for services that should already be provided and have come here for help.
So here is my current setup. I have service coming in from ATT to the ATT NVG589 Modem.
The modem is setup in and IP Pass-through configuration. I have two things connected to the Modem. 1) Netgear Router Nighthawk R7000
2) Main DVR
From the Nighthawk router I have my Ps3 and my Micro Cell Wireless cell phone service enhancer.
Everything else in the house is connected to the Netgear Wireless signal.
I'm guessing there is some type of setting on the Netgear that will enable the TV cisco receivers to function flawlessly, I'm just not finding it. Also while on the phone with the Netgear people they said something about opening certain ports on the Att service to supply those Receivers with better signal. ATT refused to give me those port numbers and so neither Netgear or Att tech support can help me. I'm hoping someone here can.
Sorry if I sound like a noob. I am 24, college student. I would consider myself somewhat tech savvy, but configuring wireless networks is new to me.
Any help would be much appreciated.
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netgear wireless reciever r7000 nighthawk cisco att uverse