Hello.
I'm sorry if this is a bit sudden. I'm new here and I need some help regarding the issue described in the title.
It has been a year or so since I started having this BSOD problem, it happens while working or playing games (mostly). As far as I remember, this started when I updated my AMD drivers around november.
Usually, while I'm playing, it happens this way: the screen suddenly freezes but the cursor can move still, then it stops and works again, the screen turns black; the previous process repeats for a few minutes and then a message appears: 'Screen deactivated'. After that, the background sounds stop and a blue screen appears.
I managed to get a dump report using an app called 'WhoCrashed'
SpoilerOn Wed 15/10/2014 02:45:29 a.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\101414-29998-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xAE5C)
Bugcheck code: 0x116 (0xFFFFFA8004E8E220, 0xFFFFF88004B55E5C, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
My system specs are these:
http://speccy.piriform.com/results/kRIySWP0WYFOYAO0EZGl88K
What I've tried so far:
- Reinstalling Windows 7
- Uninstalling all AMD software using 'Display Driver Uninstaller' and then reinstalling the latest AMD drivers for my card.
- Intalling an older version of the same drivers. Either a complete, express, install or just grabbing the display drivers. No CCC.
- Using 'expand.exe' command on 'atikmpag.sy_' file, renaming it, and then overwriting the one lovated in System32/drivers
- Uninstalling and reinstalling my games and applications, programs.
- Full AV scan, using Avira Desktop Free.
I've been using Rome II: Total War to test the crashes, since it's the game I've been playing a lot lately and where BSODs ocurr the most. It has happened at desktop or even with other games.
Please help me. I can no longer stand to work and play in this computer as it is.