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Problem with Windows 8.1 USB Board ASUS P8-H77-M

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  • Motherboards
Last response: in Motherboards
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October 15, 2014 10:22:41 AM

My setup is this: Motherboard ASUS P8H77-M CPU i5 3470 RAM 2X4 GSkill 2400 MHZ, Graphic ASUS GTX 760 OC, PSU 750 Watts, SSD 120 GB My problem is this:. Recently I migrated to Windows 8.1 with this configuration and the board does not accept my USB external HDD only WDigital. I Download the drivers from the ASUS site but still the same problem. In Windows 7 not present this problem. Someone could help me with this problem?

More about : problem windows usb board asus h77

a b V Motherboard
October 15, 2014 11:11:34 AM

First, let's confirm that it isn't just a case of Windows 8 failing to recognise the drive...

Go to run and type diskmgmt.msc. Check if the USB Hard Drive is displayed in this window at all.

Try the Hard Drive on more than USB Port on your computer. If it works on other ports then you've got a faulty USB Port.

Try the Hard Drive on other computers to rule out a faulty hard drive.

If both tests are passed then try checking for the device in Control Panel > System > Device Manager > Disk Drives or just type devmgmt.msc into the run box.

Check if your Hard Drive is listed there. If it has an exclamation mark next to it then there's a problem with your current drivers. Uninstall any drivers associated with the device, reboot and attempt to install the latest drivers. If that fails then Right-click the HDD in Device Manager > Select 'Properties' > Select ' Drivers' Tab > Click 'Update Driver'.
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October 15, 2014 1:01:45 PM

I tested in the device manager, I've tried it in different USB ports, including USB 3.0. I have also tried different external drives. And nothing, however connect any flash drive and run on any port on the board.
I installed windows 7 and everything works like a charm



























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a b V Motherboard
October 15, 2014 1:07:26 PM

Is the Hard Drive listed under Windows 8's Device Manager?

Is the Hard Drive listed under Disk Manager in Windows 8?
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October 15, 2014 1:16:28 PM

NO, do not recognize any of the USB 3.0 hard drives I've had, not being the wdigital of a friend with windows 8, while if they work with windows 7
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a b V Motherboard
October 15, 2014 1:47:26 PM

Are there any devices listed under Device Manager > Other Devices?

Try Right-clicking those and selecting Properties > Drivers > Update Driver.
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