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Asus laptop wont wake up after Windows 8.1 Pro clean install

Tags:
  • Laptops
  • Clean Install
  • Shutdown
  • Windows 8
Last response: in Laptop Tech Support
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October 15, 2014 11:40:30 AM

hello everyone,

short story, i removed the ssd, wiped it, and installed a new copy of 8.1 x64 pro via usb. The laptop originally came with 8 x64.

problem is when i close the lid, and open the lid, the screen will not turn on. ive tried to follow through the keys to shut down (win +x, shutdown, shutdown) but the laptop wont shutdown either. im guessing the laptop is locking up.

the laptop came with software called "Power4Gear Hybrid Utility" but do i need this? or can i use the windows settings to configure the laptop so that is goes to sleep when i close the lid and wakes up when i open it.

the laptop is an Asus A550CA, intel i5

thank you

More about : asus laptop wont wake windows pro clean install

October 15, 2014 6:38:03 PM

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October 15, 2014 6:56:53 PM

Have you installed any of the drivers from the ASUS webpage for your model or are you strictly running the native drivers supplied by windows?
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