Computer BSODing after Motherboard replacement

Alectfenrir

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Hi all,

5 months ago I had a replacement for my motherboard cotaining a better processor. 5 months later the computer has been continually BSODing whenever I play games on it. I removed some of the old drivers, and it allowed me to play a few games without it BSODing, however the games that have heavy demand in graphics (such as Battlefield, Planetside 2) keep casuing the computer to BSOD.

Is there anyway besides re-installing windows that I can fix this problem?

In-case you need to know what motherboard I replaced, it is an ASRock motherboard.
 

Abmario

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1. Try update you windows.
2. try lower down the resolution preset, 1920x1080 (1080p) down to 1280×720(720p), etc.
3. If you have graphics card installed, uninstall the driver and re-install the one the works before.
4. Monitor temperature of CPU (CoreTemp, RealTemp). Monitor RAM usage.
May I know your pc specification?
 

Alectfenrir

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Hi, thanks for replying.

I've completed steps 1-3, but to no avail the computer keeps crashing

Step 4 though, I get around 40-50C when idle, 80-95C when gaming

PC Specs:

Intel Core i7 2.93 Ghz (8 core)
ASRock H55M Pro
NVIDIA GeForce GTX 650 Ti
6072 MB Memory
500 GB Internal Storage

Forgot PSU, maybe around 450 watts?

NOTE: Checking though the Event viewer I'm getting critical "Kernel-Power Event 41" do you know what this means?
 

Abmario

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Woah! That's high temp for less than 3ghz speed and i believe it is non-overclocked cpu.. Overclockers they avoid 80C but yours non-OC and it gets more than 80C..
BSOD is feature of motherboards to protect itself & other components from getting damage so it shutdowns
If you can check/replace the thermal paste of you cpu or better replace your fan..

Here is a thread that may help
http://www.tomshardware.com/answers/id-1879389/cpu-reaching-temps-90c-playing-games.html
 

Alectfenrir

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The thing is, I got a new stronger fan the day my motherboard was replaced, including a re-application of thermal (metal) paste on the CPU.

Any other solutions? The crash only occurs when playing games with heavy demand in graphics
 
That's too hot for that CPU. Especially at stock settings. 6GB of RAM is a little unconventional as well. I would check out what I assume to be a 2x2GB kit and 2x1GB kit and look for compatibility issues with MEMtest.

But the main thing I do for a nice stable system is, when I replace the motherboard, I do a fresh install of windows. Start from scratch. Swapping mobos and keeping the same OS install is possible, sometimes it's easy, sometimes it's not.

But I see several potential problems with your situation, all of which could lead to blue screens under load.
 

Abmario

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+1 to Stickg1 on OS fresh install and mem test comment..
Try run sfc.exe /scannow for system file check if anything corrupted..
here's how: http://support.microsoft.com/kb/929833
Random BSOD could cause file corruptions: system files, data, drivers, etc and later on these errors would cause of another BSOD.

But the concern is how to lower down your core temp, now if you are sure you done proper application of thermal paste or according to video in the link earlier.. How about checking again if cpu fan is well seated (lock click). How about ventilation and airflow inside casing.. you can feel the exhaust if its hotter when pc is under heavy load (gaming)..

I cannot say for now if psu something to do with it unless core temp is solve. Though the psu 450w rating can handle your system, it can be suspected only if core temp is fixed but you still getting blue screen on intensive gaming where gtx650ti draws a lot of power (could go more than 230-250w) that cannot handle by psu.
 

Alectfenrir

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I'll try it now.

[strike]I don't know if it helps to find a solution to the problem, but everytime I shutdown the computer, an error "raptr_64" something appears before the computer shut down. Does anyone know what raptr is?[/strike]

A bizzare thing has happened today...

When I leave the computer for at least 20 minutes, the computer shuts it self down and there will be a flashing light on the power button. If I press on it, the computer turns on it self instantly and I can immediately use the computer without having to wait for the windows icon splash. Is there anyway I can disable this? (sorry if I deviated off the problem)
 


That's called sleep mode. Depending on the OS, you just go to Control Panel > System & Security > Power Options > "Change when computer sleeps" and you can extend the time or select "Never".

Did you check the CPU load temperatures after reseating the CPU cooler?
 

Alectfenrir

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yeah, but now its 60-70C when idle, 90-100C when gaming.

I know the mobo has a failsafe thing that turns itself off when CPU hits 100C (which explains why my computer has been crashing this whole time!)

I tried using MSi afterburner to increase fan speed to cool down the CPU, but it only decreased by a few degrees on full fan power...

Maybe I need a water cooler, but its gonna cost me $300 :l
 

Abmario

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You mention earlier "Kernel-Power Error Event 41"... Event 41 could be overheating or a ram problem or power supply is insufficient.

1. Try remove your graphics card and your motherboard video port to your display, try 1 ram and put it in one slot to another.
2. Check all physical connections re seat everything and checking all power connections, and reset the CMOS (check your manual - it tell where to short pin).
3. Uninstall raptr.exe in the programs.
4. What is the temp monitoring you are using? try CoreTemp, RealTemp then compare if its match.
 


Well see, MSI Afterburner is for adjusting your GPU, not your CPU. What motherboard and CPU do you have? Are you using the stock cooler? The stock cooler on an Intel chip needs to "click" into each of the four mounting holes. Make sure it is secure and the TIM has spread.
 

Alectfenrir

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I've placed the 2 ram sticks (1x 2gb and 1x4gb) in different slots. Resetted CMOS, and checked all the internals of the computer just to make sure everything is in place. Raptr is uninstalled so I no longer get that annoying message again.

Somehow it allowed me to play a few more graphically demanding games, but the computer still crashes on very high graphics demand.

I use both coretemp and realtemp, I get the same results of. core temperatures.
 

Alectfenrir

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I have a ASRock H55M Pro motherboard eith Intel Core i7 2.93 GHz (8 cores)
I've checked the cooler the motherboard came with and everything is seated correctly. The TIM is evenly spread around the CPU.

Maybe I need a stronger CPU fan or a better heatsink?
 

Abmario

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+1 with stickg1
If the readings are matching and done those exercises.. if you are sure of the cpu cooler are properly installed, probably something wrong with your cpu. If motherboard sensing an overheating cpu, it will shutdown (BSOD) to protect itself and other components from damage including cpu..

Replacing heatsink may lower down your cpu temp, but come to think of if you are running stock speed and it is overheating.
 

Alectfenrir

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I've cleaned out the heatsink again, and temperature dropped by 10c (wohoo!)

But somehow the computer crashes when a core hits 95c (during gaming)

I'll buy a better thermal paste and cpu cooling fan now.