Computer randomly auto suspending/hibernating

Gabriel Cavalcante

Reputable
Oct 15, 2014
14
0
4,510
idk if this is the right place for this, so I'm sorry if it's not. I'd ask for a mod to just redirect it to somewhere else if possible.

What the titles says, but lemme be more specific. This have happened countless times before, but not as often as now. Usually when I play Phantasy Star Online 2, a day or another, after 5h it does this, but only once the whole day or the whole week or the whole month. Now that I'm playing Final Fantasy XIII, this is happening more often, more or less 30min to an hour playing (and it happens everytime I play on the same day). I don't think this is because of my hardware, cos it has the requirements for the game, and I also have my fan turned to it most of the time (not to mention it's sitting over a broken cooler), so is not overheating (no, it got hotter with PSO2 before and nothing happened). I had the auto suspension/hibernation turned off since I got this computer and I checked again after this problem started - they're all off. I also updated Windows and my video card in case that could be it, but still nothing. It's weird, cos games that aren't even supposed to run here (like Dark Souls 2, which for the Steam requirements I thought it would hardly open) run smoothly and never ever gave me this problem. FFXIII is not the best port ever (it's quite laggy, although less than Dark Souls 1), but still, is just weird... Any opinions on the cause of this and ideas on possible solutions? I think it's also important to say that I plan on having this computer formatted next week.

TL;DR: Auto suspension/hibernation one hour into FFXIII. Doesn't happen that often with heavier games. Computer not quite overheating.

HP Pavilion G4 (laptop), Win7, AMD A6-4400M APU with Radeon HD Graphics (2.70GHz), 2GB RAM, AMD Radeon HD 7520G. (Tell me if I have to put in more information, cos I rarely post on this kinda forum, so I don't really know all the info I should be giving)

Additional info: I don't play the original release. It's 49GB of download, 55GB installed, so I downloaded a 13GB repack. I'm asking here not only bc of that (can't really ask on Steam, ppl will just say "you're using a cracked version, that's it"), but also bc it seems to me to be an issue with the computer. I played 12h into the game with no problems. It only started happening when I reached Palumpolum and the party between Snow and Hope was formed (more specifically on the tower, two zones before Hope's home). However, I noticed the problem is really not the game when I restarted (I had a 3GB repack without the cutscenes before the 13GB one, both by the same repacker) the playthrough and it happened regardless. Game is not laggy all the time. I had more lag on Lake Bresha fights and real time cutscenes and after that it's all quite smooth.

Please note! I pressed the wrong option when answering the first answer and checked as the solution instead. That's not what I meant and I don't know how to undo this! Also, I'm looking for a solution for the hardware overall, not just FFXIII. This also happens with other SW (original ones, since PSO2 is a free to play MMO) and also happened when I was watching movies on Netflix and MPC. Sorry if I mentioned FFXIII the most, but that's when it started happening more often. Again, I'm looking for opinions/solutions to benefit the whole hardware and other SWs, not only FFXIII!
 

Gabriel Cavalcante

Reputable
Oct 15, 2014
14
0
4,510


Godammit, I pressed the wrong option... No, I don't mean only for that. It happens on FFXIII, but it also happens on PSO2 and happened before when I was watching Netflix and MPC (both of which don't overheat the computer). PSO2 is an online free to play MMO. I might have mentioned FFXIII the most, but the solution will cover other SW as well.
 
you do know the quickest solution is to just reinstall everything from scratch and while there install it one at a time you can isolate which program is actually the problem. oh also make sure all the driver and your BIOS are also up to date.
 

Gabriel Cavalcante

Reputable
Oct 15, 2014
14
0
4,510


Oh, wait... I don't know much of tech stuff to understand the first things you said, sorry... I know my drivers are up to date, that was the first thing I did before calling HP (unfortunately my warranty expired), but idk much of BIOS... Gonna see what I can do with that, though. Thx!

Edit: Oh... Updating BIOS seems quite dangerous for someone without advanced knowledge like me... I better find another way to deal with this...