Sign in with
Sign up | Sign in
Your question

Help with RAM installation (BSOD)

Tags:
  • Memory
  • RAM
  • Computers
  • Blue Screen
Last response: in Memory
Share
October 16, 2014 10:19:28 AM

Hello there, I'm having an issue with my PC that has occurred when I've tried to install some new RAM. Basically the computer BSOD when I get to the Windows startup screen when any of the new RAM is installed (even if the previous RAM that works is also installed).

I have tried the RAM in all slots with and without the RAM that works in as well.

The computer also functions correctly when I have my old RAM installed.

The new RAM I am currently trying to install is: http://www.amazon.co.uk/gp/product/B004CRSM4I/ref=oh_au...

I have also tried this RAM: http://www.amazon.co.uk/gp/product/B008CP5QF4/ref=oh_au...

My computer is the Acer Predator G5900 but with a GeForce GTX 760.

The overall specs are:

Intel Core i5 650 Havendale/Clarkdale Host Bridge
BIOS - American Megatrends Inc. Version P01-A1 11/04/2010
4gb DDR3 SDRAM
Windows 7 64 bit OS

My incline is that I need to get a new motherboard but I'm pretty new to the whole putting together a PC thing, so any help would be greatly appreciated.

If you need anymore information then please let me know.



More about : ram installation bsod

October 16, 2014 10:22:02 AM

Correct me if i am wrong cuz i am no RAM expert but i think they both have to be the same model
m
0
l
October 16, 2014 10:27:36 AM

The two new sticks of RAM I bought are the same model. I've tried them in together with no other ram installed and it still BSOD on me.
m
0
l
Related resources
October 16, 2014 10:30:06 AM

SirWhite said:
The two new sticks of RAM I bought are the same model. I've tried them in together with no other ram installed and it still BSOD on me.


Installed right?

Most of Motherboards have 1/3 and 2/4 channels. Basically put first ram in the slot closest to your CPU socket and then skip one slot and in the 3rd one put the second RAM. IDK if that doesnt work...Maybe bad ram.
m
0
l
a b } Memory
October 16, 2014 10:30:39 AM

If am am understanding you correctly, you are trying to use 3 sticks .... one old and 2 new ?

Try with only the two new sticks and set the speed in BIOS to 1333
m
0
l
October 16, 2014 10:32:16 AM

JackNaylorPE said:
If am am understanding you correctly, you are trying to use 3 sticks .... one old and 2 new ?

Try with only the two new sticks and set the speed in BIOS to 1333

He said he tried 2 new ones alone and it gave him BSOD
m
0
l
October 16, 2014 10:35:54 AM



Dawis67_AE said:


Installed right?

Most of Motherboards have 1/3 and 2/4 channels. Basically put first ram in the slot closest to your CPU socket and then skip one slot and in the 3rd one put the second RAM. IDK if that doesnt work...Maybe bad ram.


Yeah I've got 2/4 channels colour coded blue and black. I've put them in the right slots.

m
0
l
a b } Memory
October 16, 2014 10:35:57 AM

Language was rather inconsistent so wasn't sure but same advise applies.

Try with only the two new sticks and set the speed in BIOS to 1333
m
0
l
October 16, 2014 10:39:05 AM

JackNaylorPE said:
Language was rather inconsistent so wasn't sure but same advise applies.

Try with only the two new sticks and set the speed in BIOS to 1333


Sorry for not mentioning but my speed is currently set to 1333. I have also tried it using only the two new sticks.
m
0
l
a b } Memory
October 16, 2014 10:43:47 AM

Next steps would be ...

1. Set BIOS to defaults, save and exit, then check timings are equal to or less than old RAM

2. tweak voltage up a bit

3. Call Corsair
m
0
l
a b } Memory
October 16, 2014 11:27:12 AM

when you put the RAM in the machine:
- update the BIOS (BIOS updates often have new default timings and voltages for memory modules)
- power off the machine
- pull out old ram (if not being used)
- put the new RAM in the machine
- power on the machine, go to BIOS, clear the BIOS to defaults and reconfigure(people tend to skip this step, and hope for a perfect match for the old RAM primary and secondary timings and voltages.)
- attempt to boot windows. Or memory test program Memtest86 to confirm memory is ok.



SirWhite said:
Hello there, I'm having an issue with my PC that has occurred when I've tried to install some new RAM. Basically the computer BSOD when I get to the Windows startup screen when any of the new RAM is installed (even if the previous RAM that works is also installed).

I have tried the RAM in all slots with and without the RAM that works in as well.

The computer also functions correctly when I have my old RAM installed.

The new RAM I am currently trying to install is: http://www.amazon.co.uk/gp/product/B004CRSM4I/ref=oh_au...

I have also tried this RAM: http://www.amazon.co.uk/gp/product/B008CP5QF4/ref=oh_au...

My computer is the Acer Predator G5900 but with a GeForce GTX 760.

The overall specs are:

Intel Core i5 650 Havendale/Clarkdale Host Bridge
BIOS - American Megatrends Inc. Version P01-A1 11/04/2010
4gb DDR3 SDRAM
Windows 7 64 bit OS

My incline is that I need to get a new motherboard but I'm pretty new to the whole putting together a PC thing, so any help would be greatly appreciated.

If you need anymore information then please let me know.





m
0
l
October 16, 2014 1:56:19 PM

johnbl said:
when you put the RAM in the machine:
- update the BIOS (BIOS updates often have new default timings and voltages for memory modules)
- power off the machine
- pull out old ram (if not being used)
- put the new RAM in the machine
- power on the machine, go to BIOS, clear the BIOS to defaults and reconfigure(people tend to skip this step, and hope for a perfect match for the old RAM primary and secondary timings and voltages.)
- attempt to boot windows. Or memory test program Memtest86 to confirm memory is ok.


I think that's where my problem may be. My BIOS doesn't actually have any settings in it that enable you to change timings and voltages.

m
0
l
a b } Memory
October 16, 2014 2:03:25 PM

that is ok, the bios will have defaults that it sets based on what hardware it detects.
two modules may get different default settings even if they are not exposed the the user.
you just have to enter the bios, make any change and change it back and the BIOS will rescan the hardware and apply default settings. Some vendors just make a qualified vendor list and tell you they won't help you unless you pick memory from that list. (makes there life easier)

SirWhite said:
johnbl said:
when you put the RAM in the machine:
- update the BIOS (BIOS updates often have new default timings and voltages for memory modules)
- power off the machine
- pull out old ram (if not being used)
- put the new RAM in the machine
- power on the machine, go to BIOS, clear the BIOS to defaults and reconfigure(people tend to skip this step, and hope for a perfect match for the old RAM primary and secondary timings and voltages.)
- attempt to boot windows. Or memory test program Memtest86 to confirm memory is ok.


I think that's where my problem may be. My BIOS doesn't actually have any settings in it that enable you to change timings and voltages.



m
0
l
!